About the position
Role Summary
Required to be actively involved in resolving Inbound issues, troubleshooting problems, resolving queries and recording data to compile reports according to inbound documentation and system information - both SAP as well as MyChep.
Requirements
Minimum Requirements:
Matric / Relevant Diploma
2-3 years experience in Warehouse / DC environment
1-2 years experience in Warehouse Equipment
SAP EWM experience
Competencies
Analytical Thinking
Communication
Self-motivated
Business Mindedness
Customer Orientation / Passion for Customer
Results Orientation
Technical mindset
Team Orientation
Sense of Accountability
Key Responsibilities
Key Responsibilities:
General administration and customer account processing and reconciliations (query resolution process & checking document accuracy).
THAN slip (Chep)/ TN slips (GLS)/ AOD - purchase order/ Control sheet/ PTR (permit to remove)
Processing and matching of customer transfer notes - for both GLS & Chep.
Conducting Daily/Weekly/Monthly/Quarterly stock counts.
Investigation and resolving incorrect equipment quantities recorded on documentation and in SAP.
Verify the article linkage to packaging material corresponds.
Investigate and resolve queries from the business & customers.
Daily reporting - updating the Inbound handover sheet and ensure that the information recorded is accurate.
Collect all documentation & check if all in order:
Capture and update Handover sheet
Backhaul documentation.
Transhipment documentation.
Collect documentation for Collection / Return / rejected orders when applicable.
Capture on vendor return spreadsheet.
Log necessary escalations to the business.
Compiling and presenting Inbound handover report for the equipment team.
Closing Date: 23 May 2026