About the position
Administrative Support UK Property Management (Remote, Cape Town- Based)
Join a Growing UK Property Management Team Full-Time, Remote
Asset Management Support | Market-Related Salary | 8:30 AM - 5:00 PM UK Time
About Our Client
Our client is a dynamic and expanding property management company based in South London, specialising in residential property and HMO portfolios. With a forward-thinking and supportive culture, they combine local market knowledge with international capability, now building out a South African support hub. The team is known for its dedication to quality service, open communication, and continuous improvement. This is an exciting opportunity to join a UK-aligned business with long-term career prospects and potential for leadership growth.
The Role: Administrative Support
As the first South African hire, you will support a UK-based Property Manager in managing the day-to-day operations of a varied residential portfolio. You'll become a vital remote team member, responsible for core administrative functions, compliance tracking, communications, and systems management. This role offers the opportunity to grow into a senior support position and help onboard future junior team members as the SA-based team scales.
Key Responsibilities
- Handle incoming calls and emails from tenants, landlords, and contractors
- Prepare and manage tenancy renewals, including document distribution and deadline tracking
- Organise property inspections and review follow-up actions from reports
- Coordinate repair and maintenance work, liaising with contractors and logging completions
- Maintain compliance records (e.g., gas safety, HMO licences), ensuring timely renewals
- Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
- Keep digital systems updated with accurate tenant and property data
- Assist with document creation, filing, and reporting for audits and client reviews
- Participate in weekly team video calls and stay connected through real-time comms
About You
- 3+ years in administrative, property management, or operations support
- Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn
- Excellent verbal and written English communication
- Highly organised, detail-oriented, and self-managed
- Confident with Microsoft Office (Excel, Word, Outlook); tech-savvy and quick to learn new systems
- Prior experience with Reapit, Fixflo, or similar platforms (preferred)
- Positive, reliable, and collaborative team player
- Able to work UK business hours (8:30 AM - 5:00 PM SA time) with a stable internet connection
Benefits
- Fully remote role (potential hybrid in Cape Town Foreshore in the future)
- Long-term career path with leadership opportunities
- Full onboarding and ongoing training provided
- Weekly team calls and strong support from a UK-based team
- Flexible, collaborative work culture
- Tailored benefits package aligned to your needs and circumstances
Desired Skills:
- Administrator
- Operations Support
- Compliance
- Documentation
- Customer Service
- Client Service
- Property Management
- Asset Management
- Data Management
- Systems Management
