About the position
ADMINISTRATION HEAD – GROUP SCHEMES & COMMISSIONS SUPERHERO WANTED!
Permanent | Centurion, Gauteng | Let's make insurance administration feel like magic!
Tired of boring spreadsheets and endless compliance checklists?
Ready to own the chaos, turn processes into smooth jazz, and lead a team that actually enjoys Mondays?
We're on the hunt for a rockstar leader who lives for premium allocations that balance perfectly, commission reconciliations that sing, and claim payments that land lightning-fast — all while keeping FSCA, TCF, POPIA, and the money-laundering gremlins VERY happy.
You’ll be the conductor of this orchestra:
Requirements:
- Bachelor’s degree in business, Financial Administration, or a related Insurance qualification
- RE1 certification (Regulatory Examination for Key Individuals)
- Minimum of 5 years’ experience within the insurance sector, with a focus on group schemes, commissions, or related administrative functions.
Proven experience in leadership, team management, and policy implementation. - Strong understanding of insurance operations, compliance, and financial administration.
- Advanced reporting and analytical skills
Responsibilities but not limited to:
- Develop, implement, and maintain effective systems, procedures and controls for group schemes and commission administration.
- Ensure accurate and timeous premium allocations, commission reconciliation and claim payments in line with policy and legislative requirements.
- Maintain and regularly update departmental policy and procedure manuals.
- Conduct internal audits and evaluations to ensure operational compliance and identify areas for improvement.
- Ensure adherence to all regulatory requirements, including FSCA (PPR) principles, Data Protection and Money Laundering regulations.
- Promote awareness and compliance with the Treating Customers Fairly (TCF) principles within the department.
- Inspect, amend, and control work processes and systems to improve efficiency and accuracy.
- Identify opportunities for process automation, system enhancements and cost reduction.
- Prepare detailed specifications for new systems or process changes and test all updates prior to implementation.
- Lead continuous improvement initiatives to achieve optimal operational efficiency and productivity
- Develop and maintain reporting frameworks to track departmental performance against set KPIs.
- Lead, motivate, and manage the departmental team to ensure productivity, accountability and alignment with organizational goals.
- Conduct regular performance appraisals and provide constructive feedback to staff.
- Identify training needs and development opportunities for both new and existing employees.
- Facilitate mentoring and coaching to build strong, high-performing teams.
- Manage disciplinary and counselling processes in line with company policy and labour regulations.
- Develop and maintain manpower plans to ensure adequate staffing and capability levels within the department.
Think you’ve got the swagger to run this show?
Drop your CV
#InsuranceLeadership #GroupSchemesBoss #CommissionKing #CenturionCareers #HiringNow
Requirements
Desired Skills:
- group scheme administration
- premium allocations
- claim payments
- commission management
Desired Qualification Level:
About The Employer:
