Job Purpose Requirements:
To oversee the resolution of complaints lodged against financial services providers. This role requires operating within a target-driven environment to ensure complaints are resolved in a manner that is procedurally fair, informal, economical, and expeditious manner.
Desired Skills:
Desired Work Experience:
Desired Qualification Level:
ABOUT US - SMALL company BIG on delivery. pinpoint one celebrated 11 successful years in business on 1 May 2009! Our success is measured in the benefits we offer you, our client: *our ability to partner with you to deliver suitable candidates in order to fill your vacancies *our comprehensive recruitment processes which minimise your risk of hiring the wrong person *for the job cost effective recruitment services *offering you a recruitment methodology that is most suitable for the assignment *experienced recruitment consultants who are competent to manage your assignments, ensuring delivery of the best candidates in the shortest possible time * being an established consultancy business with a credible reputation *having invested in processes and an infrastructure that enables a quality delivery for you *dedicating two account managers who understands your business and ensures continuity of long-term, mutually beneficial relationships We are proud of..... *having completed 11 years successfully in business *being a credible and professional small business *having successfully delivered on recruitment assignments to clients in the public and private sectors, across professions *enjoying long-term, mutually beneficial relationships with many of our clients and applicants, some since inception in 1999 *contributing to our clients transformation objectives - 81% of our all placements made in 2009 / 2010 are HDSA – 82.00% African Males and Females; and 36.00% Females *having a B-BBEE Certificate confirming that we are a Level 1 Contributor with an overall score of 103.95 / 100 *being a black empowered enterprise with 62,55% ownership by Females *supporting a values driven culture – integrity, sense of urgency and a strong service and delivery focus *our team of 19 talented people with 76 years experience in recruitment and assessment, *extensive experience gained in the corporate sector in human resources management *94% of all pinpoint one staff are HDSA (African, Coloured and Indian) Males and Females * a recruitment team committed to the pinpoint one professional processes and high standards *our Consultants who are graduates who are mentored and trained in-house *study bursaries being available to ALL staff for their personal development *the projects managed by pinpoint one created job opportunities for others *providing study bursaries to and host art exhibitions for underserved artists studying at Artist Proof Studi *our Corporate Social Investment Projects supported since 2001 having won 2 Business Day and Business and Arts South Africa Awards for effective sponsorship of the arts....... pinpoint one is a successful SMALL Business in South Africa! Our clients and applicants benefit from our professional delivery in a BIG way!
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