About the position
ENVIRONMENT:
YOUR strong negotiation skills and ability to manage billing issues is sought by a dynamic German-based Tech company seeking a solutions-driven & highly meticulous Accounts Receivable Specialist with native or home language proficiency in German to join its Finance team. This role is ideal for an experienced professional who preferably has a Degree in Accounting/Finance or related field and at least 5 years of experience in Accounts Receivable/Credit Control - particularly in a subscription-based business model. You will be responsible for managing the full accounts receivable lifecycle for German-speaking clients, ensuring timely payments, resolving disputes, and maintaining strong customer relationships.
DUTIES:
- Invoicing & Billing – Accurately prepare and issue invoices for German-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations.
- Payment Collection - Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in German to ensure timely payment.
- Customer Service & Dispute Resolution - Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained.
- Account Reconciliation - Regularly reconcile accounts to ensure all transactions are accurately recorded and up to date, resolving any discrepancies promptly.
- Subscription Management - Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades.
- Reporting & Documentation - Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks.
- Cross-Functional Collaboration - Work closely with Sales, Customer Service, and Finance teams to resolve customer issues and ensure seamless billing processes.
- Process Improvement - Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction.
- Compliance & Accuracy – Ensure all activities comply with company policies, accounting standards, and applicable local regulations.
REQUIREMENTS:
Qualifications –
- A Degree in Accounting, Finance, Business Administration, or a related field is preferred.
Experience/Skills –
- At least 5 years of experience in Accounts Receivable, Credit Control, or a similar Finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services).
- Native or home language proficiency in German (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
- Excellent communication skills, particularly in German, with the ability to clearly articulate billing issues and negotiate solutions.
- Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel).
ATTRIBUTES:
- Exceptional attention to detail and accuracy in managing financial transactions and records.
- Strong problem-solving abilities, with the capacity to handle and resolve customer payment issues or disputes diplomatically.
- Excellent organizational skills, with the ability to prioritize tasks and manage deadlines in a fast-paced environment.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] OR e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Accounts
- Receivable
- Specialist
