About the position
ENVIRONMENT:
A Germany-based company focused on innovation and growth is looking for a detail-oriented Accounts Receivable Specialist with native or home language proficiency in French to join their finance team. This role is ideal for an experienced professional with at least 5 years of experience in accounts receivable, particularly in a subscription-based business model. You will be responsible for managing the full accounts receivable lifecycle for their French-speaking clients, ensuring timely payments, resolving disputes, and maintaining strong customer relationships.
DUTIES:
- Invoicing & Billing: Accurately prepare and issue invoices for French-speaking clients, ensuring they are aligned with subscription agreements, company policies, and local regulations.
- Payment Collection: Proactively follow up on outstanding invoices and overdue accounts, using email, phone calls, and written correspondence in French to ensure timely payment.
- Customer Service & Dispute Resolution: Handle customer billing queries, payment discrepancies, and disputes in a professional and timely manner, ensuring issues are resolved quickly and customer satisfaction is maintained.
- Account Reconciliation: Regularly reconcile accounts to ensure all transactions are accurately recorded and up-to-date, resolving any discrepancies promptly.
- Subscription Management: Oversee the billing and payment processes related to subscription-based services, including renewals, cancellations, upgrades, and downgrades.
- Reporting & Documentation: Prepare regular reports on the status of receivables, aging accounts, and payment collection progress, and provide insights to management on potential risks.
- Cross-Functional Collaboration: Work closely with sales, customer service, and finance teams to resolve customer issues and ensure seamless billing processes.
- Process Improvement: Identify areas for process improvement to enhance efficiency, reduce delays, and improve client satisfaction.
- Compliance & Accuracy: Ensure all activities comply with company policies, accounting standards, and applicable local regulations.
REQUIREMENTS:
- Language Proficiency: Native or home language proficiency in French (both written and spoken) is essential. Fluency in English is also required. Additional languages are a plus.
- Experience: At least 5 years of experience in accounts receivable, credit control, or a similar finance role, with a strong preference for candidates with experience in subscription-based businesses (e.g., SaaS, subscription services).
- Education: A degree in Accounting, Finance, Business Administration, or a related field is preferred.
- Technical Skills: Proficiency in accounting software (e.g., SAP, Oracle, Microsoft Dynamics, etc.) and Microsoft Office Suite (especially Excel).
ATTRIBUTES:
- Attention to Detail: Strong attention to detail and accuracy when processing payments, reconciling accounts, and handling vendor data.
- Communication Skills: Excellent written and verbal communication skills in German and English, with the ability to professionally interact with vendors and colleagues.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to resolve discrepancies and issues independently.
- Time Management: Ability to prioritize tasks, manage deadlines, and handle a high volume of transactions in a fast-paced environment.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Accounts
- Receivable
- French
