About the position
About the Role
We're growing fast and we're looking for an energetic, confident, and sharp Account Manager to take innovative business solutions into retail head offices across Cape Town.
If you understand the retail world (FMCG, fashion, electronics, or general retail), know how to access decision-makers, and thrive on building strong relationships, this could be your next big move.
This role is ideal for someone who is driven, hungry to learn, enjoys the thrill of closing deals, and is passionate about customer journey and experience.
What the Role Is About
You will own the retail territory in Cape Town - identifying opportunities, educating retail leaders on solutions, and influencing decision-making at head-office level.
Your focus will be to:
- Open doors
- Present confidently
- Solve real business problems
- Build long-term relationships
- Close new business
You'll engage with buyers, commercial leaders, IT teams, operations, procurement, and executives across the retail ecosystem.
Key Responsibilities
What you'll be doing daily:
- Take the solutions portfolio into retail HQs and clearly articulate value
- Discover customer needs, challenges, and opportunities through strong probing skills
- Deliver compelling presentations that connect technology to business outcomes
- Build and manage a healthy pipeline of retail opportunities
- Convert qualified opportunities into signed deals and revenue
- Maintain strong customer relationships and drive repeat engagement
- Stay up to date with retail trends and solution offerings
- Collaborate internally to deliver outstanding customer experiences
- Represent the business professionally at meetings, events, and industry interactions
What We're Looking For
We want someone who is:
- Confident engaging senior decision-makers
- Strong in communication, emotional intelligence, and professional presence
- Skilled at simplifying complex solutions
- Persistent, professional, and commercially aware
- Curious, proactive, and growth-focused
- Energetic, ambitious, and excited about retail engagement
- A strong listener with genuine customer empathy
You don't need to be a technical expert - product training will be provided.
Drive, attitude, and energy, however, are essential.
Qualifications & Experience
You'll stand out if you have:
- A diploma or degree (Business, IT, Management, Communications, or similar)
- 3-10 years' sales experience, preferably in B2B or solutions selling
- Experience selling into retail head offices (advantageous)
- Exposure to IT, telecoms, communications, or digital solutions (beneficial)
- Experience with two-way radio or PoC Radio solutions (advantageous but not essential)
Most importantly:
- You must be a fast learner
- You must enjoy engaging with people
- You must be looking for a career, not just a job
What You'll Get
- Competitive salary with strong commission potential
- Clear career growth pathway
- Training in solution selling and retail engagement
- A supportive, high-energy culture
- Opportunity to represent a fast-growing business in a major market
***Salary - R450,000.00 - R[Phone Number Removed]; (Negotiable, based on skills, experience and in relation to current package)
Desired Skills:
