Account Manager (Research)

About the position

The Account Manager requires a practical knowledge and understanding of research processes, techniques and the retail environment. The individual will be responsible for many aspects of research studies, especially client request and reporting. A key function will be to provide support across all projects. This includes insightful and actionable recommendations, ad hoc analysis, mentoring where required and once off project deliverables. Client relationship management may be required.

Duties:

• Responsible and accountable for managing the entire client account (Client Liaison).
• Developing the existing client account/business and new client business.
• Final check of data delivered to client and manage data queries.
• Compile and analyse the final presentation delivered to client.
• Discuss and agree timing of data delivery to the client.
• Manage and liaise with the internal service departments.
• Complete internal meeting information and feedback as required for the team and attend the meetings
• Resolve client queries.

Work Experience & Requirements:

• 3 years or more experience in a research environment or client interfacing role is essential
• FMCG, retail, research, or a similar industry will be advantageous.
• Own transport
• Willingness to travel
• Degree-level qualification – Business, Marketing or Research qualification will be advantageous.
• Data Visualisation knowledge/experience in PowerBI/similar
• PowerPivot knowledge/experience
• Excel knowledge/experience

Skills:

• Ability to write proposals/reports and present in front of an audience
• Meticulous attention to detail
• Ability to work under pressure, prioritise and multitask
• Self-motivator
• Team player
• Manage and liaise with internal service departments
• Proficiency with MS Office packages is a must – Excellent Excel expertise is required i.e. pivot tables and charts
• Presentable, passionate and energetic
• Excellent interpersonal skills 

 

Please consider your application unsuccessful if you have not received a response within two weeks of applying.

 

Desired Skills:

• Account Management
• Business Development
• Client Liaison
• Market Research
• Marketing

About The Employer:

Our client in the market research industry is looking for a Account Manager to join their team in Port Elizabeth.