About the position
Key Performance Areas:
- Market the Company, its Products, Solutions, and continuously improve the Client's perception of the Company
- The Account Manager must have a good understanding of the following:
- Client Organisational Structure, Client Environment, Client decision making process, Client's KPI's, Client Projects and Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape.
- Provide Clients with continuous Product and Solutions updates
- Responsible for the day-to-day management of current Clients, and to generate new business
- Achieve Quarterly and Annual Sales Targets
- Maintain and grow market share within the Corporate Sector
- Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects
- Conduct and submit monthly sales forecasting
- Update Sales Tools and relevant systems, along with the Customer Information Sheet
- Client calls, Physical visits - all Clients at least once every 2 weeks, minimum of 12 Client visits per week
- Client calls: Telephonic - all Clients at least once a week. Must be able to do daily call planning on all Accounts allocated
- Prepare and provide Clients with quotations on request
- Follow up on a bi-monthly basis on quotations (possible and already distributed)
- Ensure Client is updated on deliveries and order progress as and when needed
- Do deliveries if required
- Provide after-sales support to Clients
- Follow up on Invoices and Payments
- Attend weekly debtors' meetings
- Attend product training sessions
- Ensure internal training is up to date on a quarterly basis
- Attend sales meetings & marketing events
- Assistance as and when required with tender submissions
- Ad-hoc requests as and when required
Minimum Requirements:
- Senior Certificate (essential)
- Relevant qualification (preferred)
- Minimum of 7 years' relevant experience in a senior sales position within the Public & Municipalities, Agencies and Parastatals Sector
- Technical Knowledge as per below Products
- Product Knowledge including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data
- Centre Solutions (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell. VM Ware)
- Should have achieved a Target performance of more than 75% over the past 3 Years
- Existing client base
- Microsoft Office Suite - Intermediate Level or higher - Excel important
- Good in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics
- Good communication skills
- Deadline driven
- Accurate and attention to detail
- Able to multi-task
- Organised
- Honest and reliable
- Analytical
- Punctual
- Perform well under pressure
- Entrepreneur flair
- Solution Driven
- A Sales Hunter
Desired Skills:
- Client Relations
- Account Management
- Selling experience
- New Business Generation
- Sales targets
- IT Skills
- Product Knowledge
Desired Work Experience:
- 5 to 10 years Account Management
Desired Qualification Level:
About The Employer:
The company is constantly transforming to provide ICT System Integration and Services, creating value for customers and partners within Africa
