About the position
My client based in Cape Town is currently looking for a Wine Account Manager to join them on a permanent basis.
IT / Finance
Responsibilities
- Identify and pursue new customer opportunities, prospecting and winning new business to accelerate volume, revenue and margin growth
- Develop and execute an aggressive sales strategy, from lead generation and qualification to contract negotiation and closing
- Take ownership of customer engagements, making informed decisions to maximize value and drive long-term partnerships
- Strengthening relationships with existing customers, continuously identifying opportunities for expanding basket of products offered, upselling and cross-selling
- Act as a strategic partner, deeply understanding customer challenges and aligning company offering to their needs
- Stay ahead of industry trends, competitor activity and market opportunities to proactively position solutions
- Develop strategic pricing structures based on market conditions, customer profiles, and company objectives
- Create account sales plans, manage budgeting, and develop strategic approaches to achieve volume, revenue and gross margin targets
- Involving the negotiation of terms, developing proposals, and management of contractual agreements with new and existing accounts, ensuring strong financial outcomes
- Work closely with internal teams to ensure seamless execution of customer requirements and high service levels
- Including contributing to sales forecasting by analysing market trends and historical data to drive growth and decision making
- Provide hands-on support in resolving customer challenges, managing complaints, and ensuring satisfaction
- Build and maintain strong relationships with Wine Principals including Barrels and Testing services
- Conduct trials at customers using Principals products and drive sales conversion
Experience
- A tertiary qualification such BSc Agri in Grape and Wine Sciences or Diploma in Cellar Technology
- Minimum 5 years' experience as an assistant winemaker or winemaker
- Previous experience in Key Account Management and industry-specific knowledge (Wine) is essential
- Advanced computer skills, particular in Excel for data management, as well as proficiency in Word and PowerPoint
- Proficiency in CRM software and sales analytics & sales tools
- Strong negotiation and dispute resolution skills
- SAP experience is preferred
- Bilingual - Fluent in both English and Afrikaans
Competencies
- Takes initiative, embraces challenges, and thrives in an environment where they must build and innovate.
- Must have a growth mentality, be highly motivated to seek out and secure new business, rather than solely managing existing accounts.
- Ability to find solutions, overcome rejection, and persistently chase opportunities.
- Results-Driven execution, focused on achieving and surpassing sales targets with a strong sense of accountability.
- Understands how to align sales efforts with broader business goals to maximum impact.
- Passionate about solving customer problems and creating long-term value.
- Able to pivot strategies based on market dynamics and customer needs.
- Collaboration and influencing, strong communicator who builds trust and drives action across teams and stakeholders.
If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to [Email Address Removed] for review. Please note if you do not hear from us within 10 working days, kindly consider your application unsuccessful.
Desired Skills:
- Account Management
- Key Account
- Management Key Account
- CRM
- SAP
- Key Account Development
- Cellar Technology
Desired Work Experience:
