Academy Operations Manager

About the position

Our Client is seeking an Academy Operations Manager to lead and oversee the operational delivery of all academy programs (learnerships, internships, and WSP/ATR services) and manage the daily operations of their head office facility. This role requires strong strategic alignment, effective project execution, stakeholder engagement, and a relentless pursuit of operational excellence.

Key Responsibilities

• Strategically plan, implement, and monitor academy programs, ensuring alignment with organizational goals and sectoral priorities
• Manage financial planning, operational budgets, and expenditure control in collaboration with finance teams
• Oversee multiple projects, ensuring delivery within scope, time, and budget
• Foster strong relationships with SETAs, QCTO, DHET, employers, training providers, and other stakeholders
• Ensure compliance with regulatory standards and lead accreditation processes.
• Assist with preparing and submitting Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs)
• Lead, mentor, and develop a high-performing operations team
• Manage head office facility operations, including service providers, maintenance, technology and office infrastructure
• Champion continuous improvement and innovation across all operational processes

Qualifications & Experience

• Bachelor's degree in Education, Business Administration, Project Management, or a related field (postgraduate qualification advantageous)
• Minimum 10 years' experience in operations or project management, preferably in education, training, or skills development
• Proven track record managing SETA/QCTO aligned programs
• Experience in facility and office operations management
• Strong history of stakeholder engagement and team leadership

Application & Details

• Salary and Benefits: Market Related
• Location: Kloof, Durban
• Type: Permanent
• Please note only shortlisted candidates will be contacted and all background checks will be conducted

Desired Skills:

• Project Management
• Regulatory Compliance
• Budget Control
• Data Analysis
• Reporting
• Learner Management Systems
• Leadership and Teamwork
• Risk Management and Strategy
• Communication And Interpersonal Skills
• Ethics & Integrity
• Planning And Organising
• Problem Solving
• Adaptability

About The Employer:

Our client provides a comprehensive range of professional services designed to advance the fuel retail industry. With a dedicated focus on service stations, they deliver tailored solutions that enhance operational efficiency and workforce development. Their offerings include expert facilitation in the buying and selling of service stations, delivery of accredited training programmes to build industry skills, and support in maintaining full compliance with labour legislation.