Academic Advisor

About the position

We are seeking an enthusiastic and driven Academic Support professional to join our team. The role focuses on developing and maintaining excellent relationships with potential students, with the key goal of increasing student intake.

This will be achieved through both proactive and reactive communication with potential students, engaging across multiple channels, and following up on leads generated via various marketing campaigns and databases.

Key Responsibilities:

• Engage with prospective students via phone, email, and digital platforms to provide course information and guidance
• Build strong relationships with potential students, offering tailored advice to support their career and study decisions
• Follow up on leads generated through marketing campaigns, events, and databases
• Achieve student recruitment targets by converting leads into successful registrations
• Accurately capture and maintain student information in the CRM system
• Provide timely and professional responses to student queries and concerns
• Work closely with the marketing and admissions teams to optimize recruitment campaigns

Requirements:
? Previous experience in sales, customer service, or student advisory roles is an advantage
? Strong communication and interpersonal skills
? Target-driven with the ability to meet and exceed recruitment goals
? Professional, approachable, and student-focused attitude
? Computer literacy and confidence in using CRM systems

Desired Skills:

• communication
• interpersonal
• Sales
• Administrative
• Problem Solving

Desired Work Experience:

• Less than 1 year Tertiary Education
• 1 to 2 years Mentoring & Coaching

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

What We Offer:
? A dynamic and supportive work environment
? Training and development opportunities
? The chance to make a real impact by helping students achieve their educational goals

If you are passionate about education, have a talent for building relationships, and thrive in a results-driven environment, we'd love to hear from you!

?? Apply now and be part of shaping the future of tomorrow's students.