Key Account Manager

About the position

We're seeking a results-driven Key Account Manager to lead B2B client relationships, drive strategic growth, and deliver tailored ICT and telecom solutions. If you excel in managing key accounts, closing complex deals, and building long-term business partnerships, this is your opportunity to thrive!
Key Account Manager (B2B) - Telecommunication/ICT

Are you a commercially savvy professional with a passion for B2B relationship management? Join a high-performing team in a fast-paced telecoms and ICT environment where your strategic thinking, negotiation skills, and account leadership will drive long-term business growth.

Key Responsibilities:

• Manage and grow a portfolio of high value B2B clients across various sectors.
• Develop and implement strategic account plans to ensure client satisfaction and retention.
• Identify upselling and cross-selling opportunities to maximize account profitability.
• Collaborate with cross functional teams to deliver tailored solutions aligned with client's needs. 
• Serve as the primary point of contact for strategic clients, managing escalations and ensuring service excellence.
• Prepare accurate forecasts, pipelines, and performance reports to inform business decisions

Minimum Requirements:

• 10 years experience in Key Account Management within Telecommunications, ICT or related sectors.
• Proven track record in B2B sales and managing enterprise-level clients.
• Strong understanding of telecoms, fibre, connectivity, and digital infracstracture solutions.
• Excellent interpersonal, negotiation, and presentation skills.
• Batchelor's degree in Business, Marketing or related field. (a post grad degree is a plus)

What you can expect:

• Competitive package 
• A collaborative, goal-oriented environment that values innovation and client success.
• Opportunities for personal and career growth in a dynamic industry. 

Desired Skills:

• Achievement of individual and team sales targets
• High client retention and satisfaction rates
• Accurate sales forecasting and reporting
• Growth and profitability of assigned key accounts