Support Engineer (ISP - 1st Line)
Elite Search and Selection
- R15 - R25 per month
- Permanent Senior position
-
Johannesburg
- Posted 21 May 2024 by Elite Search and Selection
- Expires in 19 days
-
Job 2568038 - Ref JHB000967
About the position
Role: Support Engineer (ISP - 1st Line)
Location: Illovo, Johannesburg
A well know, leading ISP is looking for a dynamic Support Engineer- L1 to join their team. It is an exciting working environment and there is a lot of opportunity for growth and development: (L2/L3/Implementations/DevOps). They are looking for “movers and shakers” who have curious minds who are keen to grow and learn. They have fantastic offices which also include free meals at their canteen.
Requirements:
- Very good communication skills – MUST HAVE
- Previous network support experience within a Service Desk environment, ideally within an ISP
- Professional with a calm manner, even under pressure
- Hands-on experience with network equipment, ideally with vendors such as Cisco and Juniper
- Good understanding of networking concepts, protocols and technologies: TCP/IP, VLAN’s, routing protocols etc
- Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark, Nagios, SolarWinds)
- VoIP support experience would be very beneficial but not a must
- Excellent problem-solving and analytical skills
Qualifications:
- Tertiary education: Degree or Diploma would be beneficial
- CCNA (ideally) or N+
Desired Skills:
- CCNA
- 1st Line
- ISP
- Support Engineer
- A+
Elite Search and Selection
About the agency
Established in 1998, the Elite Search and Selection team provides specialist recruitment solutions which meet the diverse talent requirements of our clients. A thorough understanding of our clients and candidates needs are the cornerstone of our ongoing success!
Elite aspires to provide responsive and value-added recruitment solutions to confidently meet the diverse talent needs of our clients. We strive to develop long-term relationships with our clients, investing time in getting to understand the company culture, the products and services by working in partnership with our clients. In this way, Elite can offer clients a confident selection of talent, always striving to give our clients the VERY best candidates in the industry.
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