Specialist Time & Attendance LW2024_09

About the position

• Monitor the work and overall performance of the regional Time & Attendance technology systems for all operations.


• Evaluate and ensure processing performance relating to system and machine utilization, reliability, and capacity.


• Forecast financial, physical, and human resource needs to meet established objectives.


• Manage all licensing exposure within the Time and Attendance infrastructure.


• Provide experienced (Level 3) support for IM service specialists concerning Time and Attendance for all Access control Infrastructure.


• Manage all risks relating to the Time & Attendance environment.


• Manage costs associated with Time & Attendance transparently and effectively, including investment choices and budgeting to ensure equipment is “healthy.”


• On a monthly, global service delivery review with the Time & Attendance vendors, with input from the regions.


• Act as the subject matter escalation point for regional incidents or complex site incidents related to Time & Attendance infrastructure.


• Manage the performance of the vendors, and ensure they are meeting or exceeding their contractual commitments for services and projects, including those delivered directly to the BU’s.


• Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise’s competitive edge.


• -Oversee and coordinate frameworks, designs, blueprints, and restoration plan that isolate problems and implement pre-planned alternative routes or systems to restore service in the Time & Attendance environment.


• Develop business and technology standards and best practices for the Time & Attendance environment in all operations and disciplines.


• Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements to understand their needs and expectations for protection management systems.


• System Design: Designing the architecture and components of Time & Attendance management systems, including access control systems and hardware.


• Integration Planning: Planning and implementing integration between different Time & Attendance management systems and other enterprise systems to facilitate seamless data exchange and interoperability.


• Performance Monitoring and Optimization: Monitoring the performance of Time & Attendance management systems and optimizing their configuration, resources, and processes to improve efficiency, scalability, and reliability.

Minimum Requirements:

• Matric


• Degree in IT / relevant Certificates

Desired Skills:

• Time & Attendance
• Access
• Infrastructure