SENIOR CLIENT SERVICES ANALYST
iOCO Digital Talent
- R Undisclosed
- Permanent Senior position
-
Johannesburg
- Posted 21 May 2024 by iOCO Digital Talent
-
Job 2569195 - Ref iOCO03115
About the position
We are seeking a Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your role is to provide professional advice and support on systems and services to clients across various markets and services, including specialized assistance related to trading, post-trade operations, and market data systems.
What you’ll do:
- Provide service directly to internal or external customers
- Provide expert advice about products and services to customers and external business partners
- Seek diverse learning opportunities and perspectives; quickly apply new knowledge and skills; use work challenges as opportunities to try new learning and innovative solutions
- Draw conclusions and make recommendations based on qualitative or quantitative data
- Take the initiative to set and achieve challenging work goals; focus one’s time and energy to maintain high work standards
Your expertise:
- Preferably 10 years’ experience in the stock broking environment, with a good understanding of the financial markets with an extensive working knowledge of BDA, MIT and Nutron systems.
Qualifications required:
- Grade 12 and Degree (Finance)
Other information applicable to the opportunity:
- Permanent Position
- Location: Johannesburg
- Work environment: Hybrid
Desired Skills:
- Adaptability
- Authenticity
- Partnership
- Ingenuity
- Mastery
iOCO Digital Talent
About the agency
At iOCO Digital Talent, we leverage our leadership position in the ICT space to navigate the scarcity of skilled professionals and deliver exceptional talent to the business and our clients, enabling them to maintain a competitive edge.
Finding top-tier candidates with specialised skills in the technology industry continues to be a formidable challenge for many organisations. The recruitment landscape in Africa is undergoing a significant transformation, with labour regulations and a growing preference for project-based or short-term placements leading South African businesses to opt for contractor employment models.
Our distinctive position delivering value in recruitment services requires agility and speed to secure the best candidates before anyone else.
As a market leader, IOCO Digital Talent understands that simply finding candidates is not sufficient. Organisations require an expert recruitment service that can also assist high-demand candidates in making the right employment choices.
iOCO Digital Talent employs modern recruitment strategies and harness an extensive network, we enhance our selection process with cutting-edge technical assessments unique to iOCO Digital Talent, ensuring the placement of the most optimal candidate.
To tailor our services to the specific needs of our clients, we employ contemporary screening mechanisms that comply with POPI regulations, effectively relieving clients of data management responsibilities.
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