Retail Area Manager

About the position

RETAIL AREA MANAGER

My client a leading fashion retailer in Cape Town has an exciting new vacancy for a Retail Area Manager.

Job Purpose:
To ensure the delivery of exceptional operational and commercial standards through out the stores in the area. To ensure compliance in all areasof operational activity and to drive sales and profitability through the performance and development of store managers, whilest managing within agreed budgets.

Key Performance Areas:
To pro actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the area.

To support the management of customer service activities and staff competence so as to optimise and sustain sales performance and customer satisfaction.

To effectively manage the profit and loss statement within the allocated budget, seeking ways to reduce expenditure not to the detriment of the business, to effect a profitable performance for the area.

To manage salary and wage expenditure in line with area sales performance and affirmative action plans.

To ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures.

To clearly and concisely communicate business and area objectives to managers so that they remain well informed of business activity and of their required contribution to targets.

To achieve stock control targets in line with company guidelines to prevent financial loss by determining the stock losses via a stocktake in every branch at least every 4 months.

To liaise with the buying and merchandising units regarding the supply of stock in the area to maximise stock and sales potential.

To actively manage merchandise on a weekly basis to ensure stores have enough, and to correct product, to ensure the achievement of their sales budgets.

To ensure that stores comply with all health and safety legislation as well as all labour legislation.

To ensure that all company property issued to him/her is well looked after and only used for company purposes with the exception of private use authorised in writing by the group operations manager.

To identify under performing stores and develop a business plan to address and manage issues effectively.

To achieve successful mystery shopping results through the development and training of managers.

To collate and provide constructive feedback on visual merchandising standards to the business.

To ensure that the visual presentation of all stores complies with the company standards and represents the brand image.

To ensure disciplined staff by implementing companies disciplinary process when required.

To support the delivery of all marketing campains and provide constructive feedback on all campains.

To develop an effective network of communication across the area to ensure shared knowledge and understanding of business activity.

To encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of you making appropriate and innovative recommendations to drive the business forward.

To encourage managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement.

To recruit competent, motivated staff with the correct cognitive abilities required of the work role, and ensure the full implementation of induction programmes and monitor ongoing performance needs.

To effectively manage the performance and development of store managers to drive and maximise the sales performance throughout the area.

To plan for the succession in the area through the identification of individuals with potential for development and growth.

To create a positive enviroment that results in stable retention and a reduction of labour turnover.

To identify, prioritise and persue store acquisition, relocation and disposal opportunities in liaison with the group operations manager.

To co ordinate and ensure the smooth and timeous opening of new stores in the area, complying with all aspects related to the brand.

To undertake any other reasonable duties as requested by the group operations manager.

Critical dimensions:

To achieve area sales targets as directed by the group operations manager.

To achieve stock loss targets as directed by the group operations manager.

To achieve all compliance requirements with regards to security and cash for the area.

To achieve/ over achieve on budgeted profit.

Key skills, knowledge and experience:

Ability to manage and develop a positive, compitent and productive management team.

Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills and a hands on approach.

Demonstable and strong business acumen.

Highly organised with the ability to adapt quickly to strategic change.

Ability to work in a team and fulfill the role of middle management within the company.

Ability to communicate effectively across all levels of the company and command respect across all levels.

Ability to train and develop the skill and knowledge of direct reports.

Previous multi site area/ retail management experience.

Self motivating and results driven.

Holds a clean legal driving licence for a motor car and is able to stay over night as and when required.

Send CV by the 31st of May 2024.

Desired Skills:

• manage a team
• leadership
• strong business acumen
• Highly organised
• communicate effectively
• develop the skill and knowledge
• retail management experience
• Self motivating
• results driven
• clean legal driving licence

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric