About the position
Our client, JSE listed group, leader in the retail industry, has an exciting new Customer Experience Program that will mainly be focused on transforming how Customers view the Brand and on the commitment from the entire organisation to drive the set objectives and KPI's. This position will suit a talented Marketing Graduate with minimum of 3 years relevant experience, who will work tirelessly to indentify customer touchpoints, complete marketing research and compare it with the competitors in order to improve customer satisfaction and, ultimately, company's profit. What will the role entail? Minimum Requirements Please note that the recruitment process will involve credit and criminal checks, and psychpometric assessments will be conducted. By sending your CV along with other additional documents, you give consent to the agency to process and retain your personal information for the current opportunity, as well as for the future opportunities.
This is a new role with initial KPIs being set, however it will be reviewed on a quarterly
basis. This role is reporting directly to the Brand CEO.
Someone, who will work closely with the senior management, have love for the retail industry, who will live and "breathe" retail and for whom this role will become a large part of his/her life.
Please note that when applying for any position, reference checks will be completed and personal information, as defined in the Protection of Personal Information Act of 2013, will be processed.
In applying for this position, applicants will be deemed to have consented to such processing
Desired Skills:
- Degree Marketing
- Customer service research
- Media marketing
- Retail
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Degree
Employer & Job Benefits:
- company contribution to med aid and provident fund
- profit share
