Lodge Manager for Bush/Beach Lodge

About the position

A luxury villa situated on 275 hectares of private game reserve with 2km of private beach front, is looking for a passionate, outgoing individual to host and guide their guests to a once in a lifetime experience.

Lodge Manager:

Qualifications

• Conservation or Wildlife Management degree is essential.
• At least 3 years’ experience in a equivalent position
• Guiding and hosting experience
• First Aid, ARH and PrDP and rifle proficiency/SAPS Competency Certificate
• CATHSSETA /DEAT/NDT Registered

 

Roles and Responsibilities

• Maintenance measures- schedule maintenance, preventative measures, knowledge and experience in how to do daily maintenance.
• Proficient maintenance skills for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, dams, etc.
• Maintaining the reserve and the wildlife including preventing poaching
• Creating a guided experience for guests and curating their experience with regards to activities.
• Leading activities such as, drives, bushwalks, marine walks, kayaking, fishing, surfing, sandboarding
• Strong organizational and planning skills
• Excellent communication skills in English – Both written and spoken. Xhosa would be advantageous.
• Checking guests in / out, highly sociable and confident when meeting new people and able to entertain
• Staff / HR – management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically
• Guest centric, eye for detail and extremely high standards of service
• Regular inspections to keep the lodge immaculate.
• Monthly reporting to the owner on work done at the lodge and any points of interest.
• Hands on- Guest relations, assistance in all aspects of the lodge
• Rooms division- Housekeeping and F&B departments are running at the standard required; events management; cost management
• Liaise with the non-resident owners, keeping them informed of all events on the reserve.
• Assist with the children’s activity program

 

Desired Skills:

• First Aid
• Guest Relations
• Hospitality
• Management
• Wildlife Management