IT Operations Engineer (LM)

About the position

• Administration and Monitoring of license services incl. all server and triades, both Linux and Windows.


• License service upgrades.


• Client license tracking.


• Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM).


• Lead of operation meetings.


• Coordinate external contractors.


• Support and consulting license supplier (logs, test, new releases etc.).


• Incident-, problem- and change management.


• Handling and fixing it-security issues.


• Software migration and agent distribution.


• Attendance in rolling on-call duty 24h/7.


• Investigating new platforms for license management.

Minimum Requirements:

• Degree in Information Systems or equivalent experience.


• ITIL certification (advantageous).


• ITIL process knowledge and work experience (Required).


• Minimum 6 Years’ experience in an operations environment.

Desired Skills:

• IT-Operations
• Linux OS (client / server)
• ITSM