About the position
PRIMARY PURPOSE AND FUNCTION
To manage, supervise and control the day to day running of the Conference Centre and Café Indaba, its staff and resources, creating an attractive and friendly eating environment, and achieving planned sales and profit targets.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
As the Manager you will be responsible for the successful operation of the Conference Centre and Café Indaba.
Responsibilities include but are not limited to:
- Manage the day to day operations of the Conference Centre/Café Indaba.
- Ensure that all targets for the Conference and Café Indaba are met.
- Focus on the profitability of both business units by driving revenue and profit target.
- Manage the operational requirements of Conference and Café Indaba.
- Manage and assist with stock control, portion control, orders and cash up for the Café Indaba.
- Optimise stock availability, control shrinkage and wastage in Café Indaba.
- Manage Association boardrooms.
- Ensure stock takes are done daily, weekly and monthly.
- Grow revenue and control costs for Café Indaba.
- Ensure that the Café Indaba area is clean, neat and orderly.
- Ensure all equipment is in a good working order.
- Order supplies needed for Café indaba and Conference Centre.
- Arrange Conference bookings and logistics.
- Liaise with relevant Manager to ensure parking and security is available.
- Liaise with clients, taking bookings, overseeing the functions and invoicing clients.
- Conduct staff meetings in department.
- Supervise setting up of audio visual equipment when required.
- Ensure venues are set up correctly.
- Act as a liaison between the Conference Centre and Café Indaba and departments, communicating relevant information to the staff as needed.
- Train new employees and provide ongoing training for the staff.
- Implement the Café Indaba policies and procedures.
- Safeguard Association's property against theft, loss or abuse in Café Indaba and surrounding areas.
- Manage and assist in the planning and other operational practices required when hosting special events.
- Marketing of Conference and Café Indaba.
- Ensure timeous licence renewals for Café Indaba, Liqour Licence, etc.
- Timeous invoicing and revenue collection.
- Handle cash register operation and point of sale system in Café Indaba .
- Operates a variety of specialized food services equipment i.e. coffee machine, gas griller, deep fat fryer etc.
- Ensure Health Department regulations are met and regular audits conducted.
- Prepare monthly reports on the activities and performance of Conference and Café Indaba.
- Assist with the delivery of orders to customers.
- Purchasing and picking up of items for Café Indaba.
- Any other duties relating to Café Indaba/Conference Facilities, or the Association as a whole, which may reasonably be expected of an employee in this position.
KNOWLEDGE AND SKILLS
- A qualification in the food and beverage industry or a relevant qualification.
- Five (5) years experience in the food and beverage industry or relevant experience is essential.
- Skill in preparing a wide variety of food items.
- Computer skills - MS Office required.
- Knowledge of the relevant Point of sale system is essential.
- Excellent customer service skills.
- Management skills required.
- Ability to work under pressure.
- Good organizational skills.
- Excellent communication skills.
- To be able to work well with people (clients and staff) is a requirement..
- Keep a clean and neat work environment at all times.
- Must be able to work days, evenings, and weekends as necessary.
- Have a valid code B drivers licence and own vehicle.
Attributes
High energy, positive, "can-do" attitude, flexibility, teamwork, attention to detail, high degree of initiative required and have strong organizational skills, work independently, highly motivated.
Salary: - Negotiable depending on qualifications/experience
Desired Skills:
Desired Work Experience:
