About the position
Introduction
Leads bakery operations to drive sales, minimise waste and shortages, and ensure compliance with all policies, standards, and food-safety requirements. Responsible for delivering fresh, appealing products, exceptional customer service, and efficient in-store production through effective staff, stock, and daily operational management.
Duties & Responsibilities
Lead daily bakery operations to deliver fresh, high-quality products and exceptional customer service.
Ensure appealing product displays and full shelves by store opening, driving sales and customer satisfaction.
Maintain strict food-safety, hygiene, and housekeeping standards at all times.
Monitor product quality, stock levels, and production plans to minimise waste and avoid out-of-stocks.
Execute promotional plans and ensure accurate product labelling, pricing, and merchandising.
Coach, guide, and motivate bakery staff to deliver high performance and outstanding service.
Manage scheduling, task allocation, and daily workflow for efficiency and productivity.
Monitor sales and waste trends, taking action to maximise profits and meet targets.
Ensure equipment is well-maintained and working safely and effectively.
Maintain accurate stock, system updates, and store communication to support smooth operations.
Desired Experience & Qualification
Matric/ Grade 12
Preferably NQF 3 Bakery qualification
Minimum of 3 years Baker experience
Experience as a Baker / Bakery Supervisor
The incumbent may also be expected to perform other duties as assigned from time to time.
This position will require transferability between stores.
Competencies
Achieving results through others
Plan, organize and follow up on activities and plans
Adhere to standards and policies
Customer Orientation
Communication skills - clearly conveying message and actively listening
Business mindedness
