Loan Support Specialist

About the position

Loan Support Specialist
Centurion, Gauteng
R12,000 - R15,000 per month (depending on experience)
Our client is part of a trusted financial services group that provides accessible loans to individuals and small businesses. Their mission is simple: ethical lending, exceptional service, and helping our clients grow. We are looking for a motivated and detail-oriented Loan Support Specialist to join our friendly, dynamic team.
What You'll Do
As a Loan Support Specialist, you will be at the heart of our clients' journey - from application to repayment. You'll work closely with clients and internal teams to make sure everything runs smoothly, accurately, and compliantly.
Your Key Responsibilities
Helping Our Clients

• Guide clients through the loan application process and ensure all documents are complete.
• Conduct initial screenings and enter client data into our system.
• Provide friendly, professional support via phone, email, or in person.

Processing & Administration

• Check application information for accuracy and compliance with our policies.
• Assist with pre-vetting and signing loans to ensure everything is correct.

Keeping Things Compliant

• Maintain up-to-date client and loan records.
• Make sure all loans meet NCR, FICA, and internal credit requirements.
• Help with audits by keeping proper documentation ready.

Reporting & Operational Support

• Prepare weekly loan performance and status reports.
• Flag high-risk accounts and assist with early follow-ups.
• Suggest ways to improve processes and efficiency.

What We're Looking For

• 3+ years' experience in lending, credit, or financial services.
• Strong attention to detail and excellent organisation skills.
• Comfortable using Microsoft Word and Excel.
• Clear, professional communication skills.
• Ability to stay organised and accurate in a fast-paced, changing environment.
• Knowledge of NCR and FICA regulations is a plus.

Non-Negotiable

• Clear credit and criminal record.
• Verified Grade 12 / highest qualification.
• Contactable references.

Desired Skills:

• Processing loan information
• Loan Administration
• NCR & FICA Compliant
• Loan reports
• pre-vetting

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

Loan Support Specialist
Centurion, Gauteng
R12,000 - R15,000 per month (depending on experience)
Our client is part of a trusted financial services group that provides accessible loans to individuals and small businesses. Their mission is simple: ethical lending, exceptional service, and helping our clients grow. We are looking for a motivated and detail-oriented Loan Support Specialist to join our friendly, dynamic team.
What You'll Do
As a Loan Support Specialist, you will be at the heart of our clients' journey - from application to repayment. You'll work closely with clients and internal teams to make sure everything runs smoothly, accurately, and compliantly.