About the position
We are seeking a highly skilled Systems Analyst with a minimum of 5 years of Tier 3 systems engineering experience to join our enterprise infrastructure team. This role is suited for a technically adept professional with deep expertise in Microsoft 365, AWS, and Azure (non-negotiable), along with strong experience across storage, virtualization, and networking technologies. You’ll be instrumental in designing, implementing, and supporting scalable, secure, and resilient IT systems that power business operations.
Key Responsibilities
- Deliver Tier 3 support and advanced troubleshooting for enterprise infrastructure.
- Design, implement, and manage solutions across Microsoft 365, AWS, and Azure environments.
- Administer, optimize, and secure Windows Server environments.
- Manage Dell storage and backup solutions.
- Maintain and optimize VMware virtualization infrastructure.
- Support and administer Cisco UCS server environments.
- Configure and troubleshoot Cisco routing and switching, including SD-WAN solutions.
- Administer and maintain Mimecast email security and archiving systems.
- Collaborate with cross-functional teams to design and deliver scalable infrastructure solutions.
- Develop and maintain system documentation, including architecture diagrams and procedures.
- Participate in strategic planning, infrastructure upgrades, and technology roadmapping initiatives.
Experience & Skills
- 5+ years of experience in Systems Engineering at a Tier 3 level.
- Advanced proficiency in Microsoft 365, AWS, and Azure (essential).
- Strong hands-on experience with Dell storage and backup solutions.
- Expert knowledge of Windows Server administration and optimization.
- Proficiency with VMware virtualization technologies.
- Experience managing Cisco UCS and enterprise hardware infrastructure.
- In-depth knowledge of Cisco routing, switching, and SD-WAN technologies.
- Experience with Mimecast email security solutions.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and documentation abilities.
Qualifications
- Matric and relevant certifications such as:
- Microsoft Certified: Azure Administrator / Solutions Architect
- AWS Solutions Architect (Associate/Professional)
- Cisco CCNP
- VMware Certified Professional (VCP)
- Proven experience in enterprise-scale IT environments.
- Familiarity with ITIL frameworks and service management tools.
Desired Skills:
- M365
- Windows Server
- VMWare
- Cisco UCS
- SD Wan
- Mimecast
Desired Qualification Level:
About The Employer:
