About the position
About our client:
An international and highly regarded organisation dedicated to "doing good" for society, they are renowned for their ethics, upliftment programs and while their tech environment is leading edge, this organisation is ideal for someone who wants to make a real difference to the greater good of society. While this organisation has deep funding and you will earn well, it is best suited to those who have a strong social conscience and humanitarian interests.
What you will be doing:
- Design and document cross-platform workflows, ensuring seamless integration and interoperability between various tools (Asana, SharePoint, Salesforce, Slack).
- Identify inefficiencies, lead system improvements, and implement new systems, including a Learning Management System (LMS) and potentially AI-enabled tools.
- Collaborate with Business Intelligence (BI) and Monitoring & Evaluation (M&E) for data alignment, support divisions and programs with system needs, and assist with change management and user adoption.
- Manage basic Salesforce administration and liaise with external support for complex tasks and integrations.
- Maintain system documentation and Standard Operating Procedures (SOPs), support IT compliance, and align with security best practices and frameworks.
- Support IT enablement by liaising with tech support, monitoring helpdesk reports, and overseeing device access and asset reconciliation.
What our client is looking for:
- A relevant tertiary degree would be ideal (Information Systems, Business Administration, etc.)
- 5 years' experience in Systems Analysis, Business Operations or IT coordination.
- Proven experience with Asana and Microsoft 365 (Teams, SharePoint, Outlook, Excel), with advantageous exposure to Salesforce and LMS platforms (e.g., Moodle).
- Systems integration, workflow mapping, basic data literacy and reporting, documentation and SOP development, and IT asset tracking with vendor liaison.
- Analytical thinking, problem-solving, cross-functional collaboration, stakeholder engagement, initiative, ownership, adaptability, attention to detail, compliance awareness, service orientation, and responsiveness.
Job ID:
For a more comprehensive list of opportunities that we have on offer, do visit our website - [URL Removed]
Desired Skills:
- Systems Analyst
- Business Operations
- IT Coordination
