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Short-Term Insurance Call Centre Agent

  • Permanent Intermediate EE position

  • Johannesburg Region, Gauteng

  • R9,000 - R10,000 pm cost to company plus commission and benefits

  • Job 2260426

  • Posted 12 Oct 2018 by Execuplace Appointments


About the Position

Our client is a dynamic Financial Services Provider specialising in Travel Insurance based in the North. Candidates must hav at least 3 years' experience in a Short-Term Insurance Call Centre Sales environment. Candidates must have their RE1 Examination.

Candidates must have
Godd computer skills - MS Offixe, Excel, Word and Outlook, good interpersonal skills
Good written and telephonic skills, Good command of English Language Service orientated
Attention to detail works well under pressure - Outbound experience advantageous

Candidates will be required to market and /or sell short-term insurance products to clients as well as intermediaries

Responsibilities
Interact with clients (telephonically or on a face to face level)
Operate in an Inbound Call Centre environment
Maintain excellent product knowledge
Provide correct factual information relative to products and benerfits in accordance with the rquirements laid out by the Financial Advisory and Intermediary Services Act(FAIS) Compliant
Be responsible for the administration and processing of documents including but not limited to policies, endorsements, quotations and other supporting documents
Resolution of verbal and written queries
Ensure a high level of customer service including but not limited to excellent phone etiquette, effective written and verbal communication
Ad hoc support to management and the sales team as and when required

Qualifications
Minimum Matric and RE1 (FAIS Accreditation)
3 years experience in a short-term insurance call centre environment

Skills
Computer literate in MS Office Excel, Word and Outlook
Good interpersonal skills
Good written and telephonic skills
Good command of the English Language
Service orientated
Attention to detail
Works well under pressure

Competencies
Client Service Orientation
Problem Solving
Decision making
Resilience
Handling information
Oral communication

EE Post Candidates with disabilities are welcome to apply

Our client is a market leader in the Financial Services Industry Theyt are a large, diversified expanding and transforming company and wilst based in South Africa they are rapidly growing and moving into a number of emerging markets, both in Africa and Asia. Their success is rooted in their passion for their clients and everything they do is centred on delivery of Insurance Good and Proper

Desired Skills

  • RE 1 Short-Term Insurance Sales experience Good Understanding of the Travel Insurance Industry
  • Good client service orientation
  • problem solving
  • decisin making resilience

Desired Work Experience

  • 2 to 5 years Call Centre Operator
  • 2 to 5 years Investments, Insurance & Assurance

Desired Qualification Accreditation

  • Certificate

About The Employer

Our client, a dynamic Financial Services Provider specialising in Travel Insurance is based in Illlova requiring a Call Centre Agent

Our client is a market leader in the Financial Services Industry. They are a large diversified expanding and transforming company and whilst based in South Africa, they are rapidly moving into a number of emerging markets, both in Africa and Asia. Their success is due to their passion for their clients and everything they do is centred around delivery of Insurance - Good and Proper!

Employer & Job Benefits

  • Basic Salary R10 000 & Commission

Apply online
This job may be removed before it expires.

Expires in 23 days

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