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Claims Administrator at African Unity Life Limited

  • Permanent Junior EE position

  • Bellville, Western Cape

  • Undisclosed cost to company

  • Job 2216530 | Ref Ckaims052018

  • Posted 17 May 2018 by African Unity


About the Position

The successful candidate's tasks and responsibilities will include but not be limited to:
Key Responsibilities:
(The primary tasks, functions and deliverables of the role)

  • To assess each claim on the insurance administration system.
  • Assess the validity of the claim and documentation.
  • Notify/Communicate any possible invalid claims.
  • Assure capturing of claims are done accurately and correctly.
  • Assure all criteria is met to pay the claim.
  • Assure the quality of feedback (written and verbal) to clients.
  • To ensure that clients are provided with real time information on the status of the claim (feedback on the claim processing).
  • Assure feedback on requirements for successful claims payment is done timeously.
  • Asses claims for possible fraud risks.

Experience required:

  • Previous experience in Funeral and Medical Insurance Industry will be an advantage.
  • Previous experience in a Claims environment will be an advantage.
  • Effective communication skills.
  • Be client service orientated.
  • Have an excellent telephone manner.
  • Be friendly and professional.
  • Be 100% computer literate.
  • A 3rd language will be an advantage.
  • Maintain high levels of accuracy.
  • Work in an organized and structured manner.
  • Excellent writing skills.
  • Be willing to work overtime if and when required.
  • Maintain an excellent attendance record.
  • Be a trustworthy person and a person of great integrity.
  • Be dedicated to the successful reputation of the company.

Starting date: As soon as possible

Desired Skills

  • excel skills
  • writing skills
  • communication skills

Desired Qualification Accreditation

  • Grade 12 / Matric

About The Employer

African Unity Life Limited is an authorised financial service provider, operating within the long-term insurance industry in South Africa.


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