Support

Systems Engineer

  • Permanent Senior position

  • JHB - Central, Gauteng

  • R400,000 - R580,000 pa cost to company

  • Job 2175779 | Ref FRG000351SC

  • Posted 22 Dec 2017 by Manpower SA


About the Position

Minimum Requirements...

Education:

  • Bachelor’s Degree in Information Technology, Computer Engineering or related field required
  • IBM WebSphere Products Certification'



Experience:

  • 6+ years’ experience in system engineering and IT support required
  • Four years’ experience with IBM WebSphere Products, ESB/IIB,WAS and BPM
  • Extensive working knowledge of PCs, network hardware, operating systems and software
  • Experience creating automated scripts and software preferred, as well as use of Default IBM WebSphere Platform monitoring tools



Additional Skills:

  • Strong troubleshooting, reasoning, problem solving
  • Demonstrated ability to write clear and concise technical documentation
  • Ability to multi-task and change priorities with short notice
  • High standard of professionalism and ethics
  • Strong influencing and persuasion skills

Job Specification...

Duties:

  • Expert contribution to the development, integration, application and analysis of SBV systems that are hosted and will run on the IBM WebSphere Platform,namely IIB,BPM, Datapower and WAS
  • Develop, install, deploy, test, configure, and optimize IT systems and networks used within a company or organization.
  • Responsible for monitoring system performance, resolving technical problems, and improving the overall operational readiness of a company's IT systems, specifically IBM WebSphere Platforms.
  • To develop complex computer platforms in order to simulate and interpret results and to perform mathematical verification and evaluate the results
  • To promote exposed client interfaces in order to promote own technical area/expertise.
  • To be consulted on technology implementation that will influence readiness in the medium term.
  • Provide input into hardware / software design tasks of a complex nature.
  • To translate the client expectations into a valid technical solutions.
  • To develop solutions to complex engineering problems and document it in technical reports.
  • Execution of system tests (hardware / software) and document test results.
  • Interpret complex measured results and propose actions and recommendations.
  • Comprehend and apply knowledge of the widely applied principles underpinning good engineering practice and specialist knowledge of the IBM WebSphere Product Suite
  • Participate and Contribute to the complex engineering decisions as part of engineering activities.
  • Provide expert consultancy advice and influence internal and external stakeholders on engineering/scientific activities in own area of expertise.
  • Monitor existing systems to ensure structural integrity
  • Participate and Collaborate on the development and installation of new hardware and software.
  • Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues.
  • To implement and customize automation tools as required per specification to adhere to client's standards and needs.
  • To assist when required with upgrades and new releases by applying latest fixes and patches to ensure operational functionality.
  • To ensure process documentation is up-to-date and relevant to provide guidelines for continuity of services.
  • To provide ongoing information and advice to clients and engage in communications with vendors regarding technical issues and problem resolution to ensure the provision of improved services.
  • To produce daily and monthly statistical reports for SLA reporting to the client and vendors.
  • Coordinates and/or performs additions and changes to IBM WebSphere Platforms and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new IBM WebSphere Platforms hardware and software.
  • Provides direct support in the day-to-day operations on IBM WebSphere Platform hardware and operating systems; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems.
  • Troubleshoots at the physical level of the IBM WebSphere Platform, working with IBM WebSphere Platform measurement hardware and software, as well as physical checking and testing of hardware devices, at the logical level working with communication protocols.
  • Participates in planning design, technical review and implementation for new IBM WebSphere Platform infrastructure hardware and IBM WebSphere Platform operating systems for voice and data communication networks.

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