Inside Sales Representative

About the position

Inside Sales Representative
Join a Leading U.S. Pipe Distribution Company Build Global Client Relationships from South Africa
Fully Remote (South Africa) | R26,000 - R33,000 per month | US Hours (Split Shifts)

About Our Client
Our client is a trusted U.S.-based leader in industrial pipe distribution, serving customers across multiple sectors with a focus on reliability, quality, and long-term relationships. The company prides itself on its collaborative culture, professional development opportunities, and commitment to providing outstanding service in every client interaction.

The Role: Inside Sales Representative
This role exists to support the company's growth through efficient sales operations, customer relationship management, and accurate quotation handling. You'll play a key part in developing new business opportunities, maintaining client accounts, and ensuring smooth coordination between customers, vendors, and internal teams.

Key Responsibilities

• Minimum 2 years of experience in administrative support, inside sales, or customer service within a commercial or industrial setting
• Generate quotes, project setups, sales leads, and bid documentation with accuracy and timeliness
• Manage and update CRM data to ensure all customer information is current and complete
• Support Account Representatives with client communications and order management
• Build and maintain strong relationships with existing and prospective customers through proactive engagement
• Evaluate bids, collect vendor quotes, and ensure compliance with specifications
• Prepare reports and maintain organized records of correspondence and sales activity
• Collaborate with teammates during meetings, training sessions, and team initiatives

About You

• At least 2 years of experience in inside sales, administration, or customer support
• Strong mathematical and analytical ability with proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems
• Excellent written and verbal communication skills
• Detail-oriented with strong organizational and multitasking abilities
• Proactive, reliable, and able to work effectively under pressure
• Team player with a positive, solutions-focused attitude

Desired Skills:

• Inside Sales
• Sales
• Admin
• Customer Support
• MS Office
• CRM

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Diploma