About the position
Requirements managements – create, structure, and maintain product backlog.
Update and maintenance of product documentation e.g., user manuals, release documentation etc.
Engagement with stakeholders to understand business problems and needs and translate those into detailed technical and/or functional requirements that include process, data, people, and technical workflow specifications. (Data modelling and visualisation of frontend design).
Analyse and understand the end-to-end flow of application to support architecture and consider all touchpoints and impacts when analysing new business requirements or changes to existing business requirements which needs to be translated into user stories.
Identify and promote optimisation, re-use and standardisation opportunities within the client’s Platforms.
Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence, and negotiate to achieve positive outcomes.
Initiate meetings with key stakeholders to track progress, manage expectations and ensure stakeholders’ requirements are delivered.
Engage and collaborate with the team on suitable solutions that meet our requirements and satisfy our business and architectural roadmap.
Engage and collaborate with various integration touch point teams and share business and technical requirements.
Support operational excellence goals through strong operations knowledge. Resolve escalated support topics as part of tier-2/3 DevOps role to ensure the highest availability of critical applications.
Assist with query and complaint management in a timeous manner.
Coordinate and participate in the test effort and troubleshooting to ensure that the delivered solution meets agreed technical requirements and functional/process specifications.
Defining and implementing test plan for releases.
Defect Management.
Assist the team to produce documentation for designed solutions.
Ensure all the technical requirements, evaluations and recommendations of business solutions, assessments and feasibility analysis are documented.
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
Minimum Requirements:
Qualifications/Experience:
Degree, preferably in Information Technology, Engineering or related discipline or the equivalent of 8 years of related professional experience. 3 Years plus in a Mid to Senior role. Min 5 years in a business/systems analysis role.
Essential Skills Requirements:
Experience in gathering and analyzing requirements impacting data-intensive applications/systems and building solutions for fulfilling those requirements as well as management of these requirements in an Agile way.
Experience in developing process flows, data modelling and diagrams to design solutions.
Experience in the creation of user stories from business requirements suitable for development work and the breakdown of large Epics/Stories to match the outcomes of the analysis, thereby defining the (Acceptance Criteria the Definition of Ready and the Definition of Done) criteria.
BI Reporting Tools experience – AWS Quicksight.
SDLC Methodology: Agile, Scrum, Kanban or XP.
Problem-solving skills.
Good communication skills and needs to facilitate and run meetings between the business and the developer team.
Jira and Confluence experience.
Test management, testing methodologies and tools.
Advantageous Skills Requirements:
Data Manipulation and Transformation.
Knowledge of software development languages, frameworks, and methodologies.
Conducting of training.
Compiling training documentation and manuals.
Written and oral communication and presentation skills.
Project management skills.
German speaking.
Desired Skills:
- Process Flows
- Agile
- Data Modelling
