Assistant Receptionist

About the position

Are you passionate about helping people?

We are looking for a professional, presentable and empathetic ASSISTANT RECEPTIONIST

ROLE
Responsibilities will include:

• Handling incoming calls
• Welcoming and identifying patients
• Handling patient paperwork
• Handling patient flow
• Facilitating payments
• Assisting the Accounts Department
• Handling queries and complaints from patients
• Ensuring that the reception area is need and tidy

MINIMUM REQUIREMENTS
Qualifications:

• Matric with Mathematics
• Fluency in English
• An additional language is advantageous

Experience:

• At least one year of experience working in administration/ medical practice/ front of house

Knowledge & Skills:

• Basic understanding of ISO9001
• Computer literacy
• MS Office 365 (Outlook, Word & Excel)

Behavioural Attributes:

• Communication skills (Both verbal and written, as well as good interpersonal skills)
• Patient focus (Keeping patients and their needs a primary focus)
• Managing and Organising Work (Managing time and work to ensure work is completed efficiently)
• Team Focus (Willingness to actively contribute to the success of the team)

Working hours are Monday to Friday from 08h00 to 16h30.

Own transport required.

Closing date: 31st December 2025

Please consider your application unsuccessful if you have not received a response after two weeks.

Desired Skills:

• MS Office

Desired Work Experience:

• 1 to 2 years

Desired Qualification Level:

• Grade 12 / Matric

About The Employer:

The company is a medical clinic based in Johannesburg. Its goal is to ensure premium healthcare to both new and returning patients. It offers medical services to private individuals and corporate companies. The services offered include occupational medical services and travel medical services.

Employer & Job Benefits:

• Performance based bonus after one year of employment