About the position
REQUIREMENTS
- South African citizen, available immediately in Centurion or surrounds
- B.Tech Quality/ BSc Degree, Artisan plus a National Diploma
- Minimum 5 years of experience in quality management
- Minimum 5 years of work experience in the motor industry
ESSENTIAL SKILLS
- Sound understanding of the motor industry and solid experience in a warehouse environment
- In-depth knowledge of applicable motor vehicle parts, their function, applicable specifications, the part manufacturing processes and testing methods
- Knowledge of and the application of quality tools, eg. DOE, SPC FMEA, 8D Problem Resolution Reports, Turtle-Diagram, Product and process audits, parts per million
- Must be computer literate (eg. MS Office, MS Word, MS Excel, MS PowerPoint, MS Outlook, etc.)
- Ability to communicate at all levels including presentation to all levels of management
- Ability to work independently and make own technical decisions
RESPONSIBILITIES
- Auditing and approval of local suppliers
- Manage supplier ratings
- Approval of locally supplied parts via the BeOn system
- Claim process of quality complaints to local suppliers via the KPM-Halle system
- Regression process for claims against local suppliers
- Delivery performance rating of local suppliers
- Escalation process for critical local suppliers
- Establishment of quality targets and technical factors with local suppliers
- Managing the process of special technical notifications from international and local markets
- Conduct logistics process audits as per LoPA requirements
- Ensure sustainability of LoPA standards
- Conduct product audits to ensure early detection of potential claims from dealers
- Carry out regular quality review meetings to focus on reducing claim rates and improving customer satisfaction with the dealer network
- Coordinate cross-functional activities to improve warehouse efficiency and reduce quality costs
- Coordinating top themes/ topics affecting customer satisfaction with dealers and driving tangible measures to bring improvements
- Monthly claims reporting
- Management of the QMS system and coordinating of internal and external annual group audits
Desired Skills:
- Artisan
- Computer Skills
- Cost Reduction
- Quality Control
- Quality Engineering
- Reporting
- Technical Operations
