Telesales Rep

About the position

A well-established organization in Port Elizabeth is seeking an experienced telesales representative to join their team.

It would be required for the sucessful candidate to reside in PE, have a valid drivers licence and own transport. You would be required to communicate effectively, be highly motivated, reliable and enthusiastic.

Previous experience in a similar role within the FMCG, Hospitality, Catering and Food Distribution market would be advantageous.

Computer literacy and experience with Microsoft Office, Outlook and PASTEL would be considerd to be a pre requisite to fulfil the job function effectively.

Working together with the sales representative in the area, the ideal candidate will be required to drive, promote and increase the current range of products to an existing customer base as well as cold call potential new customers to introduce the company and its products with the intention to convert them to customers.

Apart from the sales function it would also be required from the ideal candidate to gain an extensive knowledge of the markets and competitors in order to relay this information back to management to enable them to make informative decisions.

Your ability to work independantly as well as be a team player would definitely be an advantage and set you abreast of others.

Duties will include

• Building and maintaining of relationships with customers both old and new.
• Introduce, promote and sell products to a diverse customer base.
• Calling on existing customers to maintain business and increase the product offering.
• Calling on new customers to introduce the company and it's products to increase business within the area.
• Following up on new leads and making appointments where neccesary.
• Communication of competitor activity.
• Loading of pricing contracts and orders.
• Achieve sales budgets.
• Achieve margin expectations.
• Assistance with monthly stock takes.
• Basic admin and housekeeping.

Customers would include but not be limited to the following:

• Independent retail/Speciality stores.
• Wholesale.
• Food Service Distributors.
• Hospitality and Catering customers.
• Commercial/Industrial customers.

Desired Skills:

• Effective Communication
• Administrative Duties
• Scheduling of appointments
• Results Driven
• Computer Literacy
• Sales Support
• Product Knowledge
• Independent
• Customer Focused
• Telephone Skills
• Conflict Resolution
• team player
• Minimal Supervision

Desired Work Experience:

• 2 to 5 years Telesales / Telemarketing

Desired Qualification Level:

• Certificate

About The Employer:

The comapny has been in existance for more than 35 years, supplying a range of baking ingeredients to a large customer base. During this period we have established a trusted brand with consumers and we pride ourselves on service delivery. Compromising on quality is a non-negotiable and customers can rest assured that they are getting the best value for money in the market.

As a result of our company structure we are in a position to react quick to the markets and the fast decision making process allows for us to act swiftly on opportuities that present themselves.

We allow for individuals to make calcualted decisions with the understanding that accountability goes along with that.

Working together as a team and treating everyone with respect, is at the heart of our core values and testimony to the fact that some of our employees have been with us for more than 20 years.