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GoldenRule

Technical Support Analyst

GoldenRule

  • R Undisclosed
  • Contract Intermediate position
  • Randburg
  • Posted 22 May 2024 by GoldenRule
  • Expires in 20 days
  • Job 2568153 - Ref GDR03520

About the position

Purpose of the Position:



  • Provide high quality application and systems support

  • Understand the nature and business impact of requests and perform the required analyses

  • Provide second line support for technical and functional solutions

Technical Support:



  • Oracle, SQL Server

  • Web Methods

  • Web Services

  • Automation I Scheduling tools / frameworks

  • SOA

  • SWL

  • SharePoint

  • SQL Server Integration Services

  • SQL Server Reporting Services

  • Microsoft knowledge (CSF, CCF, etc)

  • Working knowledge of APl-based services (e.g REST, SOAP)

  • Understanding of basic integration concepts

  • Basic knowledge of the Agile and Software Development Life Cycle (SDLC) processes, cloud computing, ITIL, COBIT

  • Facilitation

  • Investigation/ Fact Finding

  • Structured analysis

  • Command of the English Language

  • Excellent Communication Skills

Desired Skills:

  • Complex Problem Solving
  • Judgment and Decision Making
  • Operations Monitoring
  • Systems Analysis
  • Operations Analysis
  • Quality Control Analysis
  • Critival Thinking

GoldenRule

About the agency

GoldenRule is positioned as a Strategic Resourcing Partner. We are IT Services company with a Total solution offering around staffing issues. We currently offer the following services: * Contracting of GoldenRule fulltime staff to our clients for in-house or external projects. * Permanent placements * Temporary placements to permanent placements * Allowing our fulltime employees to accept job offers from our clients to add further value. * All candidates are technically evaluated for each position. (GoldenRule makes use of an In-house evaluation methodology and Teckcheck) * Hosting learnerships. We hold the risk in developing junior resources. Ideal for AA candidates. * We are able to provided local, AA and international skills. * With international resources meticulous attention is given to Work Permit issues and the relocation of our employees. GoldenRule has an attentive program for relocation and integration of our employees into South Africa. This includes accommodation in furnished guesthouses, transport to and from work, assistance with various forms of finance and obtaining banking products etc.

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Expires in 19 days

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