Systems Analyst

About the position

Duties & Responsibilities

• Identify potential or new solutions and assess them both for technical and business suitability
• Participate in the design, configuration, testing and implementation of new systems and/or changes, including user training and support
• Ensure compliance to change control processes for the implementation of new systems or changes
• Ensure adherence to best practices for system security, scalability, supportability, maintenance and performance
• Assess the impact and architectural soundness of implementing new systems or changes
• Ensure that incidents, problems and service requests are resolved within the agreed service level timeframes
• Ensure compliance to change control processes for the implementation of new systems or changes
• Participate in requirements gathering and process mapping workshops
• Review business requirements documents and assist with the development of technical specifications
• Assist with mapping and documenting interfaces between legacy and new systems
• Monitor and provide regular reports on the performance of core business systems
• Participate in the procurement of new systems and reviewing performance against the service level agreements

Desired Experience & Qualification

• Bachelor's degree or equivalent in Information Technology or related field
• 2 - 5 Years' experience and knowledge of systems analysis, design, testing, support and maintenance
• Experience in Microsoft Azure and 365 environments (Office 365, SharePoint, Exchange Online, OneDrive, Power Apps, Power BI)
• Experience in supporting ERP solutions (preferably Microsoft Dynamics)
• Experience in database management (preferably Microsoft SQL)
• Related certification (ITIL, COBIT, TOGAF) is preferred, but not essential
• Strong technical background and knowledge desired
• Knowledge of the software development lifecycle (SDLC)
• Understanding of incident management, configuration management and change management
• Understanding of software architecture principles

Desired Skills:

• Business systems
• Mapping (data)
• PowerBI
• SQL
• Systems Analysis

About The Employer:

Join a large and well-established financial services company and utilise your system analyst skills.