SUPPORT ENGINEER
iOCO Digital Talent
- R Undisclosed
- Permanent Intermediate position
-
Limpopo
- Posted 05 May 2024 by iOCO Digital Talent
- Expires in 24 days
-
Job 2566185 - Ref iOCO03076
About the position
Ready to Join the Ranks of Innovators? We are looking to hire a dynamic Support Engineer who will play a critical role in ensuring the smooth operation and functionality of products and systems, providing timely and effective technical support to address customer needs and maintain customer satisfaction.
What you’ll do:
- Incident and request management based on client SLA requirements.
- Coordinate and implement changes.
- Demonstrate problem-solving and troubleshooting skills.
- Standby duties.
- Assist with project implementation.
- Support of industrial it and server infrastructure.
- Microsoft patch deployment.
- Monitor the environment and act on alerts/notifications.
- Anti-virus management.
- Management of user/permission on Active Directory.
- Application installation and support.
Your expertise:
- Experience in it: 4+ years
- Experience In Industrial It (Preferred): 2+ Years
Qualifications required:
- GRADE 12
- A+/N+/MSCE
- Relevant degree or diploma in information technology
- ITIL Certification
- Driver’s License
Other information applicable to the opportunity:
- Permanent Position
- Location: Swartklip
- Work environment: Onsite
Desired Skills:
- Adaptability
- Authenticity
- Partnership
- Ingenuity
- Mastery
iOCO Digital Talent
About the agency
At iOCO Digital Talent, we leverage our leadership position in the ICT space to navigate the scarcity of skilled professionals and deliver exceptional talent to the business and our clients, enabling them to maintain a competitive edge.
Finding top-tier candidates with specialised skills in the technology industry continues to be a formidable challenge for many organisations. The recruitment landscape in Africa is undergoing a significant transformation, with labour regulations and a growing preference for project-based or short-term placements leading South African businesses to opt for contractor employment models.
Our distinctive position delivering value in recruitment services requires agility and speed to secure the best candidates before anyone else.
As a market leader, IOCO Digital Talent understands that simply finding candidates is not sufficient. Organisations require an expert recruitment service that can also assist high-demand candidates in making the right employment choices.
iOCO Digital Talent employs modern recruitment strategies and harness an extensive network, we enhance our selection process with cutting-edge technical assessments unique to iOCO Digital Talent, ensuring the placement of the most optimal candidate.
To tailor our services to the specific needs of our clients, we employ contemporary screening mechanisms that comply with POPI regulations, effectively relieving clients of data management responsibilities.
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