Store Manager

About the position

Key Responsibilities:

• Team Management:
• Recruit, train, and supervise store staff.
• Schedule employee shifts and manage payroll.
• Provide ongoing coaching and development to team members.
• Foster a positive work environment that encourages teamwork and high performance.
• Customer Service:
• Ensure that all customers receive prompt and courteous service.
• Address customer inquiries and resolve any issues or complaints in a timely manner.
• Monitor customer feedback and implement strategies to improve service quality.
• Sales and Inventory Management:
• Set sales targets and develop strategies to achieve them.
• Monitor sales performance and identify areas for improvement.
• Manage inventory levels and ensure accurate stock levels.
• Analyze sales data to identify trends and opportunities for growth.
• Store Operations:
• Oversee day-to-day store operations, including opening and closing procedures.
• Maintain cleanliness and organization throughout the store.
• Ensure compliance with company policies and procedures, as well as health and safety regulations.
• Manage store budgets and expenses effectively.
• Marketing and Promotions:
• Plan and execute promotional activities to drive sales and increase foot traffic.
• Collaborate with the marketing team to develop marketing campaigns and initiatives.
• Monitor the effectiveness of marketing efforts and adjust strategies as needed.

Qualifications:

• Proven experience as a retail store manager or similar role.
• Fluent in English and Afrikaans
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Ability to effectively manage a team and prioritize tasks.
• Knowledge of retail management best practices and techniques.
• Proficiency in Microsoft Office and point-of-sale (POS) systems.

Additional Requirements:

• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods.
• Willingness to take on additional responsibilities as assigned.

Salary:

• R10 000 + Commission

Desired Skills:

• Store Operations
• Retail Team Management
• Visual Merchandising

Desired Work Experience:

• 2 to 5 years Senior Management

About The Employer:

We are seeking a motivated and experienced Store Manager to oversee the daily operations for our client based in Honeydew.