About the position
- Develop and maintain Ansible playbooks and roles in a highly secure and regulated environment
- Create, manage and operate Ansible Automation Platform objects such as templates, credentials, workflows etc
- Consult users to assist with migrating automation workloads to Ansible Automation Platform
- Deploy, manage, and operate workloads on AWS and Azure, as well as implement security controls and compliance requirements
- Create, manage and operate IaC with Terraform
- Perform operating system and Ansible Automation Platform lifecycle management
- Interact with Enterprise GitHub for version control and Git branching strategy
- Track and update Jira user stories to ensure due dates are met
- Forecast and plan for resources, infrastructure, and licences for the team in coordination with the Product Owner and Line manager in charge.
- Assist to ensure stability of systems and adherence of the team to the Group’s Operations standards.
- Ensure quality and up to date content of the knowledge base for the sub-product
- Ensure quality and up to date content of the Sub-Product and compliancy required documentation
- Able to understand complex application architecture/dependencies (CA related)
- Perform housekeeping/monitoring/managing of the Ansible Automation Platform focusing on stability/performance as well as cost optimization.
- Manage Problem, Incident and Change process for dedicated ITSM service
- Willing to do standby and work on weekends if needed
- Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
- Attend and moderate operation meetings
- Coordinate external contractors
- Manage security vulnerabilities
Minimum Requirements:
QUALIFICATIONS:
- Degree in Information Systems or equivalent experience
- Strong Experience with Ansible Core and Ansible Automation Platform (or Ansible Tower/AWX)
- Strong experience with coding and scripting (Bash, PowerShell etc)
- Strong experience with Linux (RHEL, Ubuntu, SLES)
- Strong experience with Cloud Technologies (AWS, Azure)
- Strong knowledge with version control systems (GitHub)
- Strong experience with IaC technologies (Terraform)
- Experience with GitOps
- Experience with ServiceNow (Advantageous)
- Experience with Dynatrace (Advantageous)
- Experience with SIEM technologies such as Splunk (Advantageous)
- Experience with Red Hat Satellite (Advantageous)
- Any Linux certification such as RHCSA
- Ansible certification - RHCE (ex294/ex407) (advantageous)
- Ansible tower certification (advantageous)
- ITIL certification (advantageous)
- Any Scrum certification (advantageous)
- Minimum of 5 years of IT operations experience
- Minimum of 5 years of configuration management and automation experience
- Minimum of 4 years of ITIL work experience
- Minimum of 4 years of Scrum work experience
- Minimum of 6 years of operating system administration work experience
MINIMUM SKILLS:
- Deep knowledge of Confluence, Jira and Bitbucket/GitHub
- Deep knowledge of Ansible Core and Ansible Automation Platform/Ansible Tower
- Deep knowledge of cloud technologies such as AWS and Azure
- Deep knowledge of Unix, Linux (RHEL, Ubuntu, SLES)
- Deep knowledge of IaC and related tools such as Terraform
- Deep knowledge of mounting technologies Autofs and DFS
- Deep knowledge of storage technologies as well as state of the art solutions
- Deep knowledge of networks technologies and protocols NFS, CIFS, SSH, DNS, and NTP
- Deep knowledge of scripting / programming such as Bash, Python and Perl
- Any additional responsibilities as assigned in the Agile Working Model (AWM) Charter
ADDITIONAL SKILLS:
- Knowledge of framework Agile Working Model
- Knowledge of Virtualisation technologies such as VMWare
- Knowledge of Private Cloud solutions
- Knowledge of Windows Server
- Knowledge of Dynatrace
- Knowledge of Splunk
- Knowledge of containerization technologies such as podman, Docker, Kubernetes and OpenShift
- Knowledge of Directory Access Manager (DIVA)
- Knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)
- Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
- Basic knowledge of ITSM Suite
- Basic knowledge of Scrum
- Basic knowledge of Active Directory/LDAP and OIDC
- Professional communication and documentation skills
Desired Skills:
- Ansible Core
- Ansible Automation Platform
- Ansible Tower
- Azure
- Linux
- Terraform
