Skills Trainer - Captive Markets at Famous Brands

About the position

• Perform administrative work as and when required related to training role
• Assist in ensuring that Training Restaurants subscribe to the standards required for training
• Provide daily feedback to the business on previous day's activities
• Assist with the FOH and BOH workshops and skills development
• Assist with Skills Assessments and documentation thereof of restaurant staff
• Provide ongoing in-store Training and Refresher Training
• Assist Franchise Managers with in-store training when requested (overnight when necessary)
• Do store visits to assist FM with practical coaching.
• These store visits will encompass working hours as per operating times of specific restaurant including weekends
• Assist with Store Openings
• Assist in updating all training manuals with relevant information
• Updating training status on SharePoint
• Keep updated with Brand requirements and specifications
• Follow up post opening of new restaurants on the status and do refresher training where required
• Have weekly feedback meetings with the Operations Team in terms of status per outlet
• Compile monthly training calendar and schedule appointments accordingly
• Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly
• Assist menu developer with new product development and training ahead of new menu launch

Desired Skills:

• Computer literacy - MS Office (Word
• PowerPoint and Excel) -
• Valid driver's license older than 60 months -
• Ability to pay attention to detail -
• Good communicator -
• Passion for people and food -
• Well presented
• pleasant and punctual -
• Ability to motivate learners by being firm but fair -
• Fluent in English and other official South African languages -
• Willingness and ability to work long hours and weekends -
• Good recordkeeping and organizational skills -
• Like to travel and be able to travel for extensive periods -
• Team player

About The Employer:

To deliver world-class training within the Brands, and to ensure the culture, ethics, core values as well as standards and procedures are conveyed to all new and existing Franchisees and their staff.