About the position
KEY RESPONSIBILITIES:
- Build, lead, and manage the SRE and IT Telescope Operations Team.
- Operations and Service management - Work with SKAO, SKA-Low and stakeholders within SKA-Mid to develop and detail Computing and Software operations and service framework, processes and tools required to operate the telescope as intended.
- Service delivery and support - Continuously assess and recommend improvements to our platform and processes to enhance the effectiveness of our services.
- Infrastructure, network, and platform management.
- Support telescope construction and deployment
KEY REQUIREMENTS:
QUALIFICATION:
- BTech/ Degree/ Masters/ PHD in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields
- Experience:
- BTech in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields coupled with 13 years relevant working experience
- Degree in Computer Science, Information Technology, Information Systems, Compute
- Engineering or related fields coupled with 9 years relevant working experience
- Master's Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields coupled with 7 years relevant working experience
- PHD in Computer Science, Information Technology, Information Systems, Computer Engineering, or related fields coupled with 5 years relevant working experience.
- Computer and network infrastructure implementation
- IT service, operations, and management, including significant responsibility over Service Level Agreements
- IT Infrastructure or software Team leadership
- IT Architecture and Governance
- Project management
- IT systems engineering, application support, and user management
- IT governance and security
- Data governance and security
- IT availability, resilience, and redundancy
- Systems analysis, design, and engineering
- Experience in supporting distributed software systems in a production environment such as Cloud and/or Data Centres
- Procurement and IT asset management
KNOWLEDGE:
- Track record of building and managing high-performance teams in a Software, IT or Technology related industry or organisation.
- Experience in asset lifecycle management and software asset management.
- Experience in managing resources and prioritisation.
- Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL and Change Management.
- Experience of Lean Agile project management.
- Experience of working in a globally diverse team.
- Programming/scripting experience and capability across multiple platforms.
Desired Skills:
- Judgement and Problem Solving
- Resource Management/Leadership
