About the position
Our well-known client in the property management industry is currently looking to employ a Senior Facilities / Operations Manager, to be based in Port Elizabeth.
A wonderful career opportunity awaits you.
Requirements:
- Matric, with a relevant tertiary qualification (advantageous).
- 10 or more years' experience in facilities management, with a sound understanding of all aspects of building and facilities management.
- Experience in operations management and financial management.
- Experience with contract management.
- Knowledge of the property industry.
- Knowledge of relevant building codes and legislation including SANS, Municipal by-laws, Occupational Health, and Safety Act.
- A valid Code (08) driver’s license.
- Proficient in English.
- Computer Literate (Excel, Word, PowerPoint, Outlook) and Microsoft CRM is advantageous.
- Strong planning and organizational skills.
- Good written and verbal communication skills.
- Ability to develop sound relationships with colleagues, suppliers, and tenants.
Responsibilities and expectations, but not limited to:
Maintenance Planning:
- Prepare regular building condition audits with recommendations.
- Develop and manage 5-year long-term capital life cycle and maintenance plan.
- Analyse health and safety incident reports and devise a plan to mitigate risk.
- Conduct regular inspections to ensure properties are optimally maintained.
- Investigate and recommend improvements to building maintenance operational systems.
- Monitor and research trends in facilities management and introduce appropriate best practices.
Planned/Unplanned Maintenance and Repairs:
- Oversee the day-to-day operations of facilities including maintenance, repair, security, garden, and cleaning services.
- Prepare an annual Planned Maintenance programme for all properties.
- Schedule and assign all planned operational and capex works, including the scoping, procuring, and certifying works.
- Liaise with and support assigned contractors to manage the implementation of planned and unplanned maintenance.
- Manage tender award process, where applicable, including preparation of tender documents.
- Ensure the appointed contractor is appropriately qualified, has the necessary experience and complies with the applicable legislation.
- Take responsibility for certifying all outsourced work has been completed ensuring that quality, time standards and scope are met.
- Ensure appointed contractors comply with all Health and Safety, Construction, and regulatory requirements and that all related documentation is kept up to date.
- Maintain approved data base of service providers.
- Ensure emergency repairs attended to timeously based on policy.
- Actively manage selected large, planned maintenance projects.
Contract Management:
- Take responsibility for vetting, take-on, and oversight of service maintenance providers, including security and other soft services.
- Annually review appointed service providers performance and compliance with terms of contract (adherence to service levels, quality, cost, and time).
- Negotiate terms with new service providers including clearly defined service levels.
Utility Management:
- Take responsibility for vetting accuracy and completeness of municipal bills.
- Resolve queries and disputes with the local council.
- Ensure all utility costs are accurately recovered from the tenant in terms of their lease.
- Ensure all meters are accurately read on a monthly basis and anomalies investigated and resolved.
Financial Management:
- Prepare and recommend planned maintenance CAPEX and OPEX budgets and forecasts.
- Exercise budgetary control and report on variances against approved planned maintenance CAPEX and budgets including the corrective measures being taken.
- Manage planned maintenance spending in accordance with the organization’s Maintenance plan.
- Authorise payments or recommend payments for approval.
General Duties:
- Review and analyse all health and safety incident reports. Plan quarterly OHS training interventions to continuously improve safety.
- Review and analyse all security incident reports from the security external service providers and implement interventions and/or adapt standard operating procedures where appropriate to improve the security protocols at complexes.
- Take charge of emergencies at properties and ensure appropriate action is taken to stabilize an emergency quickly and cost-effectively.
- Ensure tenants comply with their lease in terms of internal repairs and maintenance.
Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.
Desired Skills:
- Operations Manager
- facilities management
- operations management
- property
- maintenance
- building
- Safety Act
