About the position
We have an opportunity for a Risk Officer - Support Services professional to join our team, supporting clients within the insurance and banking space. In this role, you will provide process assurance and other internal assurance services to the organization. This will involve assessing the effectiveness of existing processes and procedures that contribute to the achievement of our clients' strategic business objectives.
- Grade 12 or equivalent, Degree or diploma in Risk or related field of study and a Professional Certificate in Internal Audit or working towards the completion thereof preferred.
- Finance experience, qualification or background will be an advantage.
- 3- 5 years’ experience in Risk Management, Internal Audit or Compliance field.
- Solid Knowledge and understanding of Internal Audit, Controls, Governance and Compliance.
- Knowledge of documenting policies and procedures.
- Detailed knowledge of general business functions and processes.
- General knowledge of the general tools and techniques of risk management.
- Detailed understanding of controls evaluation techniques.
Risk Management for Current Business
- Responsible for embedding the Risk Framework throughout the assigned business units.
- Consult with business unit management to determine which areas of their unit require assurance reviews for planning purposes.
- Ensure that the Risk Management plan is followed through planning, execution and reporting on processes detailed in the plan.
- Conduct risk management reviews within all support functions (Finance and Governance, Supervision, Human Capital, Transformation and Marketing, Legal, Risk and Compliance) business units to assess design and effectiveness of controls.
- Administration of the process of identifying and assessing the risks affecting the current business
- Monitoring, evaluating, and challenging the organization’s success in managing its risks.
- Prepare required documentation for planning activities, evidence work performed and ensures that shortcomings are reported.
- Responsible for validating exceptions identified by different assurance providers.
- Conduct follow up activities on identified exceptions by assessing management’s action plans in mitigating the identified risk. Perform tracking and reporting on the status of exceptions noted against management’s action plan.
- Engage regularly with management to proactively identify and manage key risk indicators within the business.
- Analyse the monthly operational incidents report to identify incidents that have impacted the business adversely and report on these items in the operational resilience dashboard.
- Encourage and build a risk awareness culture amongst all levels of employees by providing support through educational interactions within business units.
- Monitor adherence to defined processes by performing independent risk reviews.
- Identify, escalate, and resolve process gaps or arbitrage opportunities between processes.
- Analysis of identified deviations and inefficiencies across monitored processes to identify trends.
- Provide support and guidance on the reviews that need to be performed when planning for the current year of assessment.
- Accurately and timeously complete the assigned regulatory return requirements of the business for reporting to the Prudential Authority.
- Application of data analytic methods to analyse various financial and operational data to enable comprehensive risk assessment.
- Evaluate the company’s previous handling of risks and compare potential risks with the controls set out by business units to assess the effectiveness of controls set.
- Responsible for management of ad-hoc review requests from across all business units by planning, evidence work performed and report on any identified exceptions.
- Continually perform research activities on emerging and global risks that impact the company and the industry it operates in.
- Contribute to various governance reports for areas of responsibility which cover outcomes of activities performed during the period and highlight areas that would require development.
Risk Management for New Business/Service
- Assess opportunities for continuous process innovation to prevent deviation trends, control gaps or to bring process efficiencies.
- Ensure that processes identified and monitored are aligned to corporate operational and governance risk profile.
- Encourage alignment with national and international standards or best practice identified operational processes.
- Maintain and update project risk documentation by logging identified risks within the risk register and follow up on steps to be taken my management on mitigating the risk identified and update accordingly in a timely manner.
Internal Audit
- Contribute to potential reviews for inclusion in the annual audit plan.
- Responsible for facilitation and completion of assigned internal audit function reviews.
- Coordination of management responses across the organisation for assigned reviews and reporting on the findings.
- Coordinating and management of organisation resolution of previous findings and the closure of findings that are still open.
Combined assurance forums
- Assist in the preparation of the Combined Assurance Reports.
- Support preparations activities for the annual plan and provide input in areas of responsibility.
- Reporting of management assurance activities across the organization.
- Drafting the minutes of the Combined Assurance Forum meeting.
- Ensure that risk log registers are prepared according to the correct methodology in line with the Risk Framework and update regularly.
- Maintain regular communication with the project managers to ensure that identified risks are current and relevant to the different stages of the project.
Desired Skills:
- Time Management
- Critical Thinking
- Spreadsheet software
- Judgment and Decision Making
- Active Listening
- Tax preparation software
- Accounting Software
