About the position
Retail Store Manager SKILLS /EXPERINCE REQUIRED: DUTIES WILL INCLUDE: Staff Management: Customer Focus:
- Manage the sales staff and customer liaison.
- Ensure sales staff are meeting targets and provide training if required.
- Brand knowledge and training on stock to staff.
- Ensure merchandising standards and polices are maintained in store.
- Prepare for stock takes and ensure that stock take is done accurately.
- Replenish store stock as required based on company procedures.
- Ensure all reports are submitted timelessly.
- Ensure all point of sales processes and procedures are working and are followed.
- Ensure the RFID system is working as expected.
- Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue.
- Spot checks to be carried out on stock for accuracy against system and quality of the stock.
- Ensure all cash management process and procedures are followed.
- Ensure all back-office storerooms are neat and stock is always secure and in sellable condition.
- Assist with events.
- Ensure staff are always presentable and present as per company roster.
- Ensure the store is always secure and safe.
- Customer liaison / Queries / Stock Requests / Complaints
- Authorising of discounts for customers when required
Desired Skills:
- Excellent customer service
- Pastel Evolution
- Attention to detail
- Merchandising
About The Employer:
Shop official licensed F1 gear from all the teams on the grid