Receiving Admin Clerk at Adcorp

About the position

Our client based in Bellville South is seeking to employment an individual as a Receiving Clerk on contract basis.
Requirements
Must have matric
Must have SAP system experience for at 2- 5 years
Computer literate
Telephone etiquet
Customer service
Physical Logistics (advantageous)
Duties

• Responsible to receive invoices and customer claims from the GRA Receiving Clerk and capture above mentioned documents as per grading criteria i.e.: 1st Grade and 2nd Grade etc. as indicated on the document onto the SAP system.
• Errors identified during capturing to be validated with the GRA Receiving Clerk and amend documents if necessary.
• Process documents onto the SAP system and handover to the GRA Returns Clerk for the Post Goods Issue process.
• Responsible for processing of Returns and Refusals Claims as well as to ensure that all claims are filed accordingly Assist the claims Returns and Refusals Department with customer disputes.
• Learn order receipt and capture process within 3 months.
• Learn and adhere to Customer Service ethic.
• Above to be trained by Supervisor.
• Check all order details to ensure 100% correctness of order: - Customer account details - Customer Order Number - Quantity - Product details - Price - Delivery date. - Delivery details (address)
• Liase with Sales and CRR for any queries related (Account Number or Material).
• Process Uplift Claims / Invoice (24hours) within the scheduled timeframe (24 hours).
• Ensure 100% accurate capturing of all documents received.
• Ensure Credits above R 10,000.00 are filed
• Action and communicate Uplift and Invoice queries to relevant parties within 48 hours from receiving the query with final response or progress status.
• Liase with ACCRA/NBS/COS department on credit related issues.
• Ensure open sales order raised by CSA/ GLOBE are completed within 24hrs
• Ensure incomplete sales order are completed within24hrs
• Ensure capture error queries are resolved wthin 24hrs and justification is sent to GRA Team Leader.
• Inventory counts to be captured daily as part of daily cycle counts and monthly W2W Inventory Counts
• Consise daily administration relating to Uplifts received and processed to be captured in Uplift Tracker
• Core knowledge of the 10 Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 2. Understanding of SHE and Quality Policies 3. MS Office Suite: MS Word, MS Office, MS Excel 4. Knowledge of the SAP System 5.Basic understanding of reverse logistics processes 6. NLF Behaviours (Company Leadership Framwork)

Please forward your cv to the below e-mail address

Desired Skills:

• Receiving
• Administrative Duties
• Customer Service

Desired Work Experience:

• 2 to 5 years Human Resources
• 2 to 5 years Dispatch & Receiving

Desired Qualification Level:

• Grade 12 / Matric