Property Manager (Public Sector)

About the position

We are seeking a highly motivated and experienced Public Sector Team Leader to join our team. Candidate will be responsible for a portfolio of buildings of which will encompass the full function from lease onboarding to reconciling cash books.
REQUIREMENTS:

• Grade 12
• Relevant Property Qualification 
• Diploma in Accounting/Finance Advantageous
• 2 years’ experience in Team Management / Supervisory (Non-Negotiable) 
• Property experience (Non-negotiable)
• Collections experience (Non-Negotiable)
• Intermediate Excel skills
• SAGE experience 
• MDA experience
• Driver’s License (Must) 
• Must be willing to travel

DUTIES:
Leasing administration, billing, and receipts/refunds

• Maintain tenant files, remittances,  correspondence files.
• Ensure billing corresponds to lease, renewals, and addendums.
• Allocate tenant receipts and keep record of all transactions.
• Investigate all un-allocated receipts and clear against tenant accounts as per remittances.
• Process corrections of misallocations and unidentified receipts daily.
• Prepare tenant consumption reports monthly.
• Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times.
• Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll.
• Ad-hoc invoicing and credit notes to fix or adjust billing.
• Liaise with legal department about future renewals & Lease agreements.

Tenant Collections

• Maintain good relationships with all tenants.
• Collection of monthly rentals due for portfolio.
• Reconciling of accounts with daily collection reporting per region to management.
• Reconcile regional schedules and follow up payments per region.
• Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment.
• Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and follow-up on balance of payment.
• Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date.
• Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management.

Tenant Liaison

• Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings.
• Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to.
• Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant.
• Effective relationship management ensuring that accounts are paid on time.
• Maintain good relation between internal departments (legal, municipal, maintenance) and tenant.

Accounts payable (debtors and creditors)

• Reconciles processed work by verifying entries and comparing system reports to balances.
• Record account expenses by cost centre and invoice details and help with audit queries that arise.
• Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook.
• Receipt Reversals and recaptures in Cashbooks.

Desired Skills:

• property management
• property manager
• leasing
• public sector admin