Operations Team Leader

About the position

Main Purpose of Job

• Drive overall branch efficiency with focus on the execution of all customer requirements.

 

Responsibilities:

• Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments
• Ensure the delivery of a positive Customer Experience in the provisioning of services
• Support Sales Representatives in conducting site surveys
• Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
• Ensure all applicable road permits are obtained before the job commences
• Ensure good housekeeping in the office and yard areas
• Conduct site visits and report on all defects, non-conformance or any other problems that occur on site
• Assess staff training requirements and ensure ongoing training
• Attend and coordinate after-hour requirements from clients and operators
• Assist with keeping relevant certification files up to date
• In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to
• Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order
• Approval of Service Providers as required
• Manage timekeeping records weekly and living out allowance claims as required
• Daily cranes Masterdata management

 

Required Qualifications/Experience

• Matric or equivalent
• Valid driver’s license
• First Line Management/Supervisory qualification essential.
• Computer literate, with intermediate to advanced proficiency in MS Excel
• Working knowledge of administration and related processes
• Tertiary qualification in Operations or Business Management advantageous
• 3-5 years’ experience in the same or similar industry managing a team

Desired Skills:

• Computer Skills
• Customer Service
• Organizational Tasks
• Planning
• Solving Problems