Operations Manager

About the position

Our client, a listed industrial group, requires candidate to lead a branch based in Secunda and to manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned.

This is a role with the full operational function.
Please note that the this role has full accountability for the overall management of the branch, including assets, people, facilities, and stakeholders with the expectation of similar industry-relevant previous experience. (Plant Hire industry)

The successful candidate will manage the following:

• Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments.
• Ensure the delivery of a positive Customer Experience in the provisioning of services.
• Support Sales Representatives in conducting site surveys.
• Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
• Ensure all applicable road permits are obtained before the job commences.
• Ensure good housekeeping in the office and yard areas.
• Conduct site visits and report on all defects, non-conformance or any other problems that occur on site.
• Assess staff training requirements and ensure ongoing training.
• Attend and coordinate after-hour requirements from clients and operators.
• Assist with keeping relevant certification files up to date.
• In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to.
• Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order.
• Approval of Service Providers as required.
• Manage timekeeping records weekly and living out allowance claims as required,
• Daily cranes Masterdata management.

Qualifications and skills required:

Matric or equivalent.
Valid driver's licence.
First Line Management/Supervisory qualification essential.
Computer literate, with intermediate to advanced proficiency in MsExcel.
Working knowledge of administration and related processes.
Tertiary qualification in Operations or Business Management
3-5 years' experience in the same or similar industry managing a team

This role requires clear credit and criminal records; psychometric testing may be conducted

If you don't receive feedback on your application within 20 days from this advert, please consider your application unsuccessful

By sending your CV along with other additional documents, you give consent to the agency to process and retain your personal information for the current opportunity, as well as for the future opportunities.
Please note that when applying for any position, reference checks will be completed and personal information, as defined in the Protection of Personal Information Act of 2013, will be processed.
In applying for this position, applicants will be deemed to have consented

Desired Skills:

• valid driving license
• Customer Service
• Plant hire
• Mobile crane hire
• Operations Management
• Business Management

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Diploma

Employer & Job Benefits:

• Car allowance
• company contribution to med aid and pension
• car insurance