About the position
Minimum Qualification
Matric or NQF level 4
Preferred Qualification
- Estate Agencies Affairs Board Competency Certificate (NQF Level 4)
- Tertiary qualification (BCom) advantageous
Required work experience
- 5+ years' experience in Property and Retail Management
- OHSA knowledge and its application
- General building maintenance
- Functional knowledge of procurement processes and procedures
- Green building management
Role responsibilities:
Property Management
- Understand which space is available for rent and identify which tenants can be upgraded from their current space to maximize tenancy
- Responsible for managing the facilities of the identified retail or commercial space, ensuring the regular maintenance is upheld in line with compliance regulations
- Where necessary, propose projects to improve the identified location and, where approved, participate in site meetings as required by the Project Manager.
- Be knowledgeable on the status of any projects which may be ongoing at the identified locations
- Create a maintenance schedule for identified locations/building
- Implement and manage the planned maintenance schedules
- Responsible for building and maintaining sound relationships with the tenant base
- Responsible for ensuring tenants are trading in accordance with their leases
- Monitor the trading densities of tenants and encourage marketing initiatives or other improvements where appropriate
- Conduct daily building inspections across all locations (refuse area, gardens, parking, entrances, cleanliness, etc.)
- Prepare for, attend, and participate in meetings with superiors to report on various Property Management and Leasing functions
- Attend to any administrative tasks related tenants e.g. ensure all FICA documents are timeously received and contracts are set up
- Manage external service providers, ensuring excellent service within budget constraints
- Responsible for credit scoring of tenants, and ensuring all relevant documentation is obtained from the MDA system, ensuring the go ahead to sign the lease agreement
Revenue Growth
- Increase the revenue base of identified locations by managing the lease agreements in order to conclude new deals and retain existing tenants via renewals
- Ensure maximum occupancy rate by marketing vacant space and finding suitable tenants
- Manage and ensure that exhibition income, gift voucher sales and pop-up stores’ rental is maximised
- Ensure budgeted renewal increase targets are achieved
- Ensure that renewals are negotiated and finalised 6 months before expiry date
- Ensure accuracy of documentation when reviewing leases and all documentation is aligned with FICA and compliance requirements
- Ensure that vacating tenants are vacated timeously both physically and on MDA, and ensure all checklist forms are completed and signed off
- Responsible for ensuring that vacate inspections and any reinstatements are finalised in set time frames
- Ensure that vacant units are in lettable condition, as soon as a tenant has exited
Financial Management
- Complete and submit monthly reports which include but not limited to - occupancy, leasing expiry, tenant schedules, arear accounts, etc.
- Responsible for monitoring and managing the overall finances for the centre
- Prepare the annual budget for approval and monitor on an ongoing basis, and ensure monthly tracking of the annual budget
- Ensure all administrative documents have been sent to the finance department on time to activate any new tenants in line with lease agreement information
- Conduct pre-billing audits on the utility payments to ensure payments received align with invoices
- Compile a monthly financial report ensuring all relevant data included for Head Office as specified and changed
- Assist Credit Controller/s in managing arrears
Staff Management
- Effectively manage the on-site maintenance team to ensure costs are in line with approved budget
- Monitor and manage the onsite services team
- Manage expenses and achieve budgeted Net Property Income targets
Compliance
- Ensure that all Health and Safety is in line with compliance requirements
- Maintain accurate records with regards to annual inspection of equipment and general preventative maintenance
- Establish and maintain a safe, clean, attractive and effective environment for all tenants
Ad hoc
- Any other tasks necessary for the conduct of the employer’s business, as the employer may, from time to time, direct
Desired Skills:
- Commercial Properties
- Financial Management
- Lease Administration
- Leasing
- Management
- Negotiation of deals
- Property Brokering
