Learning Ambassador - Angola

About the position

Our client is looking for a Learning Ambassador to join their dynamic team in Angola.

Main Missions

In line with the Fragrance and Beauty strategy, you will have to define and manage the learning strategy and plan of the market in close collaboration with the local marketing and commercial teams so as to contribute to maintain the Brand Image while being a proven business-Partner, mastering the potentials and the challenges of the wholesale and retail markets.

• Define the local training strategy in Blended learning: classroom, virtual training sessions, field training, mobile learning.
• Plan and organize efficient and experiential training courses and a personalized follow up (both wholesale and retail).
• Display and animate training sessions both online and offline: in training rooms, Teams, animations and ensure the field training.
• Federate the dedicated BC’s by delivering client experience to the teams in Respect of the philosophy of the House.
• Engage BA’s generic staff through the most relevant learning paths.
• As Digital Learning Ambassador, you have full responsibility of local mobile learning and BA-BC database. Your mission is to analyze and animate the community through the « mission center » which will be key to guarantee a qualitative digital experience. You will rely on the data and the KPI’s of this tool in collaboration with Paris to define and implement your offline road map in line with the blended journey designed for all learners of your community (creation of communication’s calendar, translation and publication of the communications, feedback and action plan to develop Inside Beauty in line with brand strategy).
• Elaborate and optimize the training budget of the market.
• Define KPI’s and regular quantitative and qualitative reporting on all the training and animation actions.
• Be proactive on improvement axis.

Profile

• Expert in training, you have the human skills to create a trustful relationship with the Teams. You are at ease to talk in public and charismatic.
• Energetic, open-minded, agile, with a digital sensitivity
• Organized and rigorous, taste of business and analytical skills
• Deep understanding of Brand Value

Languages: English and Portuguese fluent – French would be a bonus

• POS Experience would be advantageous.

 

Desired Skills:

• Customer Service
• Marketing
• Planning
• Product Training
• Public Speaking