Learner Retention Coordinator

About the position

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in KwaZulu Natal

The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.

• A relevant NQF 5 qualification or equivalent thereof


• Previous administration and learnership experience advantageous


• Own vehicle and driver’s license

Support the induction process:

• Ensure learners are informed of the induction


• Induct learners on the Code of Conduct


• Arrange relevant work readiness training

Responsible for host site placements of learners:

• Finding suitable host sites for learner placements


• Ensuring site audits are done prior to learner placements (accessibility OHS)


• Ensure host site has workplace approval aligned to the qualification and overall vetting of host sites for the learners - working conditions/compliance i.e. BCOEA, Learnership Regulations etc


• Ensure a Statement of Work has been signed by both parties once learners are assigned to relevant Host sites


• Manage all roles responsibilities as outlined in the Statement of Work


• Maintaining good relationships with host sites 

On-going management of hosting relationship:

• On-going learner management


• Attendance - ensure there is a system/ process in place for timeous reporting on attendance


• Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client’s HR requirements with the help of the SDM


• Pscyo-social support - Arrange for learner’s support when necessary


• Support workplace mentors on client sites including up-front and on-going coaching


• Site sensitization (reasonable accommodation)


• Behavioural observations support


• Logbook support


• Regular site visits


• Attend client and host employer meetings as required


• For Academy Sites
  
  
  
  • Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
  
  
  • Quarterly site visits
  
  
  • Adhoc support where required
  
  
  
  

Reporting on learner progress:

• Document Site supervisor feedback


• Record Learner attendance progress according to client specifications


• Take pictures and/or document learners performing tasks where necessary

Desired Skills:

• Instructing
• Monitoring
• Social Perceptiveness
• Active Listening
• Speaking
• Learning Strategies
• Service Orientation